Seven Stones Beauty Wellness Spa. MASSAGE FACIAL WAXING SKINCARE POST-OP LYMPHATIC DRAINAGE LASHES & BROWS NAILS — Attraction in Town of Babylon

I wish i could give zero stars. I arrived to my lash appointment at 10:40am, appointment for for 11am. Google says they open at 10 and no one was there. I waited until 11:15 for the lash tech to arrive. She was very nice. While getting my lashes done, an employee and the owner got into a screaming match in the room next door and the police were called. By the time I was done, the police had come and gone. 5 hours after the initial lash application, the lashes started coming off (they did NOT get wet and I did not touch them). They used cluster lashes instead of the advertised individual lashes. The quality of the lashes and glue were below average. I called the salon back that night and spoke to the owner and told her my lashes were coming off and she wanted me to come in the next morning to fix them and I told her I could not make it in that day. She was shocked that I wasn’t able to come in and she said she would call back. She never called me and I called again the next morning and left a voicemail. Hours later, still no call back. I called again and the owner was immediately defensive and extremely rude. She accused me of saying she is running a bad business and that I should have sympathy for what happened with the employee and the police the day before. The audacity of this woman to raise her voice to paying customers is appalling to me. I was not rude and did not raise my voice. I was not initially seeking a refund - I just wanted my lashes fixed. After the way this owner subsequently treats her employees and paying customers, I will not be returning and will not recommend this...

HORRIBLE!!! Don’t waste your time with these people. Rude and obnoxious. They don’t pick up their phone and She would not accept my Groupon gifts for my friends! I never had an issue with Groupon and other locations! This lady was making up false accusations and information which is why she kept going in circles. SAVE YOURSELF & GOOGLE OTHER SPA PLACES.

Responding to your comment since I am unable to reply: Threatening your business was the last thing I wouldve done, so Im not sure how you got that. Again probably just fabricating information. As for the limit, I purchased 6 groupons for my 6 different friends. Girls that wouldve been exposed to your business, so if anything I was helping you guys out. I couldve purchased 6 groupons all for different locations. Also if there was a limit, similar to another spa I personally went to, I was unable to purchase more than 1 groupon, the order was declined. Your groupon limit does NOT show a limit as to why I was able to purchase 6 DIFFERENT gift purchases, like I stated before thats probably something you need to sort out with groupon. I paid $55 per groupon, I have nothing to do with how much groupon gives you guys because at the end of the day I still paid $330 for 6 individual...

I wish I could say this place was nice but i have been trying to make an appointment with this place for WEEKS! And nobody picks up the phone. I have a perfectly good Groupon to use with the place and nobody picks up the phone so you can schedule an appointment. Out of the 7 times I called I finally did get someone and they took down my information and said they would call me back!!! Unbelievable!!! Customer service is absolutely horrible!!!!! I’m not quite sure how they are still in business

**Update! If they don’t like what you say on google reviews they STILL don’t answer or call you back INSTEAD they just give you a refund for your Groupon! These people are CROOKS!!! STAY FAR FAR AWAY FROM THIS...