i am not one to write bad reviews. but today was such a horrible experience at this Hamburg location. i was in the last cashiers line, Kate i believe was her name. there was a customer ahead of me and the cashier was talking her ear off, the customer kept turning around to apologize to me but i said it was ok. i had about 50 items on the belt. one was a 2 liter of squirt. the cashier knocked it over and it started exploding everywhere, all over me, all over my groceries. she literally stood there and just had a blank stare on her face, which is when i said "can you do something?!" she said oh yeah, and slowly found the paper towels and just stood there staring at everything. so i took it out of her hands and tried my best to clean up this mess. she made me put the exploding squirt at another register. a manager comes over, doesnt help me AT ALL, as my groceries are now all sitting in soda, and handles a completely different situation. so as im quickly getting all my groceries back in my cart, i said "im going to another lane!" nobody replied to me and just kept talking to eachother. as i went to another lane, some guy brought over another squirt to the 1st register i was at, and the manager says "i dont know where she went". like you didnt realize me taking 50 items back in my cart and hearing me scream that im going to another register?? she didnt even bother to come find me and bring me the squirt or apologize in any way. the original customer that was before me actually brought it to me as she was walking out of the store.
and as im cashing out in the new line, your manager just sat against her station and was laughing with her friends. please watch this scenerio on your camera! i was there on july 12 around 2:15.
yall almost had me in tears, such an...
Read moreThe- "Super-Tops, on South Park, in Hamburg- Is okay. +3 STARS. Because- (FAULTS:) • It's not be a remodeled, modern grocery store in its industry class, such as Wegmans, in Blasedell, and like the new Super-WALMART, Southwestern Boulevard, Hamburg. Both competing stores super Wegmans and Super Walmart were remodeled 10 to 15 years after any remodeling was done at the Super-Tops on South Park. • It's second largest fault is that the Super-Top's on South Park is the only Top's in most of the Western New York area - that is designed with a product, design layout plus general platform that's completely different then all the other TOP'S in the general Western New York area. Making it very hard to find the products you need at the Tops on South Park. The following TOPS that are the ones that have the same platform product, placement format, where you can always find the same product even though you might go to a different Top's. They are as listed: • Top's - Derby, Erie Road. • Top's - Hamburg, Camp Road. (near the South Park intersection.) • Top's - Lancaster. • Top's - West Seneca (neat Taco Bell and Wendy's restaurant. •Top's - City of Buffalo, Niagara Street. Note: NOT ALL BUT...
Read moreWorkers are treated like servants by the customers as precedence set by the store itself. For example, customers don't bag or move their items into their carts; the cashier is expected to do all of it which injures their backs. What do these people do when they go to Target or Walmart or everywhere else you have to bag your own items and place them into your own cart like a capable adult? This practice of expecting the cashier to do everything actually slows down lines and causes injury, but management only cares about the customer and not their employees. Customers are incredibly rude to workers in degrading ways, treating them like servants instead of people of their community. Turnover is high because of poor treatment, low wages, and hours cut. I will not shop at a store that treats their employees...
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