Castle Nail — Attraction in Town of Hempstead

WHAT A RIP OFF !!!!! I just moved Into the area and found this place! I went 3 weeks ago and loved my nails the lady was great even tho I thought there were a little pricey .. I went back today for a new set with the same lady, they came out great but when I went to pay, I was charged $105 for my nails .. when I asked why I was being charged 105 for a new set they told me It was $55 for a new set , $10 extra because I got coffin shape, $15 extra for gel color $15 extra for French design and $10 extra for a flower on each of my ring finger. I can understand most of the extra charges but why the hell are they charging me $30 just because my French was a color ? So they pretty much charged me $15 twice .. one for doing the French and once for It being a color ? I’m super confused? Really sad that they did that to me, i feel like i was robbed .. I like to get my nails done every 2/3 weeks I would of brought them a lot of business but because of that I will not...

I’ve been coming here for nearly 5 years & today will be my last. If you’re hard working like I am STAY AWAY! They do not care about their clients or their time. We are walking checks to them. You are required to make an appointment which we did, I came in today with 3 other people (all with appointments) & was told one of the people in my party would have to come back 2hrs later despite us having an appointment. The owner (a man) was extremely rude said he didn’t care shooed his hands at us & went to remove my 12yr old from the chair with aggression. We spend over $200 every time we come. They began to speak on their language & ignore our concerns. They did the same thing to us 2 weeks ago. Olivia didn’t not apologize for the inconvenience they caused us nor did the male manager. After being a religious customer for 5 years & multiple similar situations happening to my family, friends & I will NO longer waste...

I had a very disappointing visit after coming here a few times. Lately they have been pushing and trying to force people to try and get sns powder or gel. I always get gel but today they were overbearing with asking over and over again. I went to pay with card and before i can turn around the guy pointed at the lady that did my nails. I was confused at first but he was trying to force me to tip her which i dont like doing on card. I tried to explain to him i had to get change from the car but he was very rude, scoffed and kept trying to say he will ring it up on my card. I returned 2 mins later and tipped my lady as i always do. I didnt like my experience at all. Dont try to force or rush me to do anything im paying for you to...