I had the pleasure of working with Charles at their brand new location in Henrietta.
First of all, the new location is fantastic! The showroom is gorgeous and tastefully designed. The availability of furniture in the showroom was impressive too! My wife and I got to try out several different sectionals and ultimately got sold on a set that we overlooked when we were browsing the online catalog. Not to mention, we also found some sets that we plan on purchasing with Markson's Furniture again.
As for the experience, it was also incredibly customer friendly. Charles primarily helped us with his expansive knowledge of all the products we looked at, but other employees at the store also engaged us in friendly conversation and seemed like they genuinely tried to get to know us as people instead of customers. Charles was incredibly helpful with getting information for us as we shopped around and immediately had answers to questions we asked. Very professional and personable!
They all really know their product and the entire location really emphasizes the fact that they are a family owned business and seek to treat their clientele as their family as well. I could tell that they were really looking to get us the best deal and the best product to suit our needs. There was absolutely zero sense of upselling; they really just want to make sure people walked away with a product that was perfect for them.
All in all, fantastic experience with exceptional prices and policies. I look forward to visiting this place again. House furnished by...
Ā Ā Ā Read moreWe found this furniture place while searching on google and let me tell you the furniture they have is amazing. Everything they sell is high-quality and the prices are very reasonable. The staff doesnāt work on commission so they donāt have to fight to see whoās gonna get the benefits, but that doesnāt mean that they wonāt do their best. We have returned to the store three times and all those times we had certain items in mind and we have been able to find them there. All the staff is friendly, courteous, and have been wonderful in meeting our needs for the furniture we have been looking for. On top of the furniture being high-quality we have gotten it in a very reasonable time usually itās delivered within two weeks of purchase. The delivery price is not as high as other places and they offer warranty on the furniture. The delivery guys have been great. They take really good care in handling our furniture and delivering it. They are cautious in entering our home and make sure that our furniture is not damage and doesnāt get damage in the process of putting it together. I cannot say enough good things about Marksonās furniture and all their staff, including sales, clerks and delivery staff. We will definitely be returning again and again to purchase...
Ā Ā Ā Read moreHi I've been using markson's furniture for a lot of light for 19 years now cuz I bought my oldest grandson his first bedroom set then I bought him a second when he turned 16 for his birthday I bought my youngest grandson his big boy bed from markson's just this Tuesday they delivered it I'm happy about it and when I move in another yearI'm coming straight to your furniture store and pick out my living room set my dining room set because I already know what I want for my apartment or halfway house thank you very very much for your kindness your understanding and your patience when helping me I don't know about other people but me find everything and I bought my granddaughter her bedroom set from there also and my youngest granddaughter mother my daughter is about to get her the baby girl a bedroom set from from your furniture storethank you for being there being family-owned business and caring about your customers in the people y'all have a blessed weekend day and everything I'm very satisfied with everything I have bought from your company and I bought my auntie of bed and me a box spring and mattress also with the frame from your company so I'm good thank you very much for being a loyal...
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