I’ve gone to this place many times in the past And have received decent to fair Service it’s close by my home and reasonable but today when I went in for a pedicure I did not have a good experience.At the time of sitting down The woman offered me the cucumber pedicure and I had told her no I would like the regular one with the callus remover and was very clear I said I have a budget she didn’t even seem to hear me speak and proceeded to get the supplies for the cucumber she was speaking not clearly and I thought at one point I was getting the scrub on my legs for free after that she set the timer for the massage and I had said again that’s not what I wanted and she still did not seem to hear me and at that point i was like whatever another thing that was extremely annoying was that she was trying to tell me what color nail polish I should choose i was so frustrated and I’ll be honest a little embarrassed since I had a woman on each side of me so I just said forget it i would get the service and I would complain at the end and just pay for the service when I went up to the counter to pay I figured I would let them know I did not think she understood me and I did say twice I did not want to cucumber pedicure and at the time Lin who is the owner and i usually see was not present but a young man who I am guessing is her son proceeded to argue back with me instead of apologizing and tell me how they have been in business for over 25 years which to me wasn’t the point I will not go...
Read moreI’ve been coming here off and on for years, but my last visit was so atrocious I’ll never go back. Normally me and my girlfriend try and go together so we can hang out while getting our nails done as we both have young kids and it’s hard to get out lol. We make appts together. No one cares. We show up. They try to make one of us get A pedicure while other does nails. We explain no. Explain we specially made the appt to do toes and nails at the same time. They get angry and rude with us. And pushy. Every time. We were letting it slide because it was ok whatever maybe it’s the language barrier, but time after time we go they don’t care at all about any appts we make. They make us wait some times for hours. Taking one of us and not the other one so we are stuck there anyway. Last time I made an appt for 4 ppl to all do nails together. At 5 pm. My friend wasn’t taken u til 7:15. They tried to convince me to do my nails and I said no. But they are so pushy. She was like pulling my arm ! I was like ok no thank you please stop grabbing me. And I said we made appt I wish you would tell me you’re too busy for appt when I call and she’s like sorry we were busy we were busy and I’m like no you took people who walked in ahead of me and I’ll never be back. So embarrassing the scene she made yelling for me to get my nails done. And the 3 girls I brought with me who never been will also never go again. Just so aggressive and unorganized. There’s a million better places with in 5 miles don’t...
Read moreTIP TIP TIP - harassment for tips. I'm a student and i was paying for me and my mother, and as someone who could barely afford the nails, being expected to tip without the choice is so disgusting. a whole rampage of 4 workers yelling for their tip because apparently all of them "did work on us." (only 3 people total did any work, and one of the ladies actually wouldn't do specific service without extra unreasonable $7 charge) i gave them a dollar each since that is all i can afford, still harassment. Constant yelling throughout the room for no reason. absolute hazing worse than a sorority house!!!!!! i work minimum wage too, i barely get a tip but i still give my A game on. These people charge extra for the most foolish things. specific shape? extra charge. removal during pedicures? extra charge. any other place i've been given no extra charge or it's just a standard charge in total. when i came in the owner was aggressive too. i had genuine questions about chrome nails and i wanted to make sure i got the nails i actually wanted. but NOPE rude for no reason. i didn't even want to tip, but TIP TIP MF TIP. one of the workers, a MAN, scraped my finger a little in process of filling. i still thanked him for his work but oh my god if i am paying you this much don't cause me injury🙄. disgusting behavior. never visiting again, don't bother finding out for yourself. wasted $146 dollars on a stupid...
Read more