Preface: I am 43 years old and this is the first time I have felt compelled to use social media to post a negative review.
I saw some adorable Autumn decorations with price tags on them in the display window on a Sunday when this shop was closed. I decided it would be worth the half-hour drive back to the store today to check them out.
When I walked in the store, I quickly realized that I couldn't get to the items in the display window. So I waited in a lengthy line of customers at the register to ask how to see those items. It turned out the lady in front of me wanted to do the same. So one of the sales Clerks moved aside the temporary display wall blocking off the area, and I followed her into the area to look at a couple of items.
The sales clerk, after impatiently watching me pick up a wall plaque to examine it, proceeded to tell me that it was not their policy to sell items in the display window. I asked why they would have items on display with price stickers on them if they weren't for sale. She replied that they will sometimes sell the items if you know exactly what you want, but I was not allowed to be in the display area.
The only way to see the items is to stand outside from the sidewalk and peer into this pretty good sized windowed room. From this distance you can't even read the price tags, let alone get a good idea of what condition the items are in. For example, there was a book that was semi covered by decorations. I couldn't even see the title of the book. And if I could see the title and found it interesting, I would want to pick up the book and read the synopsis on the back cover.
I'm not going to purchase something after glancing at it from afar. I am bummed that I took a special half hour trip back here, only to be told that the items weren't for sale, except MAYBE sometimes, if I knew exactly what I wanted without being able to got a close look at it, touch it, or see the price tag.
This is a place that you go to buy things. Either items are for sale or they aren't for sale. Maybe for sale is ridiculous! If items aren't for sale, don't display them and don't put price stickers on them. Worst case scenario, put a big sign in the display window that says, "not for sale!" And if they are for sale let the customers see them so they can make an informed decision about whether to purchase them! Isn't the purpose of a display window in a store to place items in a consumers main line of vision to increase the...
Read moreI just went here after my Aunt told me it was an excellent second hand shop. There was a blonde lady with short hair who stated “you can’t be here, we don’t allow strollers in the store” after I was in the store. She was very abrupt and short with me. I said I didn’t know and she said “yep there is a sign”. I didn’t see it. I was really taken off guard. The ladies at the cash register said they had never heard that. I will not be returning and I will be telling my family. I’m sure it’s a nice shop: but I’d much rather kids contained in a stroller than running around my establishment any day. My kids were well behaved and contained. I understand every place has rules but you can treat people with respect when...
Read moreI absolutely LOVE THIS PLACE!!! I can actually afford to shop here! All the items are very well cared for, everything is useful and organised carefully with much space so shopping is easy and fun. Everyone is welcoming and polite and helpful. For anyone going for the first time make sure to bring CASH ONLY. I really appreciate this approach, it helps keep the prices down. So make sure to bring your smaller bills and coin because it’s...
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