Indoor Jungle — Attraction in Town of Newburgh

I recently had the pleasure of ordering a bouquet of flowers from Indoor Jungle Florist for my husband's grandmother who was in the hospital. What started as a small mistake on my part turned into an incredibly positive experience, all thanks to the exceptional service provided by Angela.

Initially, I made an error in noting down the room number for the delivery. However, upon realizing my mistake, I reached out to the shop and had the pleasure of speaking with Angela. From the moment she picked up the phone, her warmth and kindness were immediately apparent. Not only did Angela promptly update the delivery information for me, but she also went above and beyond to ensure that my order would still be as close to the original as possible, despite not having some of the specific flowers I had chosen. Her reassurance and attention to detail put me at ease.

When the bouquet arrived, it exceeded all expectations. Angela's creativity and skill were evident in every petal and arrangement. The bouquet was not only beautiful but also perfectly tailored to bring joy to my husband's grandmother during her hospital stay. What truly set this experience apart was Angela's personal touch - she took it upon herself to personally deliver the flowers, going the extra mile to ensure everything was just right.

I cannot express enough gratitude to Angela at Indoor Jungle Florist for her outstanding customer service and the stunning bouquet she created. It's rare to find such dedication and care in today's fast-paced world, and it made all the difference during a stressful time. I wholeheartedly recommend Indoor Jungle Florist to anyone in need of top-notch floristry and exceptional service. Thank you once again for making a difficult situation brighter with your...

When I was looking for a florist in Newburgh, my venue recommended the Indoor Jungle. I called them and spoke to Angela. I told her that I was on a budget. She offered different packages. Even though I was on a budget, I opted for the most expensive package; because the price was really affordable. I told Angela that my daughter wished to have sunset color theme for her wedding. The rest is history. Angela's selection of colors was amazing. Everybody in the church commended on the color of flowers that were used for the bouquets, corsages, boutonnieres, flower baskets, and church decorations. As per my request, Angela even designed a custom-made boutonniere for me. The flowers she selected for the centerpieces were spectacular. The church decorations like the pew bows and flower arrangements near the alter also got the attention of guests. She surprised us with flower petals on the dining table. In fact Indoor Jungle exceeded my expectations. Thank you Angela for making my daughter's wedding wonderful. I wish I could post some pictured of her creations. I do not see and option to download...

Update - After speaking with Angela, the owner, it was apparent that the below was a one off miscommunication situation and she was ready to go above and beyond in making things right. Thank you Angela! Highly recommend this place.

First experience attempting to order from here. Called first to place an order, was told I’ll get a call back. In the meantime while waiting, I found on their website exactly what I was looking for and proceeded to check out (15 red roses) for $88. At which point I got a call back from Lisa and said my total price will be just over $100 for 12 red roses. When confronted with the discrepancy in quantity and price, she said she’ll call me back as she has to call the owner and when I got the call she stated that “the owner is offering $90 but you have to pay tax,” adding up to just over 100. I was confused as to why I couldn’t just place the order through the website. Told them to cancel to order and hung up the call. Got a call back and and the attempt to make it right was “ok you can put your order through on...