Cleary Custom Cabinets, Inc. — Attraction in Town of Oyster Bay

Our designer Gen was very helpful. She took her time helping us design our vanity and select the cabinet and cabinet top we desired. Although many top samples were available to choose from, we were directed to select from those of which we would have the most luck finding as a remnant. Since this company is not a fabricator nor do they have a relationship with a stone shop which the customer can directly visit to see available remnant samples, selection of our top proved to be more than we had anticipated. While the company advised us they attempted to seek out our choice(s) from various stone fabricators, it took almost two weeks to be told that 2 of the 3 tops we were interested in were not available as a remnant anywhere. As our third choice was not "top" on our list, we made a repeat trip back to the company with no guarantee, we were told, that our new selection(s), would be available either. After much thought, we instead chose to seek out a stone company on our own; a decision that proved to be successful.

While the cabinet company accomodated our desire for an early appointment to confirm measurements and did reach out to us when the initial star rating was posted, our frustation with the overall selection process and time it took to receive confirmation on the availability of our top selection(s) was disappointing and a lesson learned. If you are interested in purchasing a cost saving remnant for which you would like to know of its availablity in a short period of time, then I would recommend doing so directly through a stone company/fabricator to avoid the possible...

Very dissapoonted. Over designed, over charged. Poor customer service I would never use them again.

I am a professional contractor and was renovating an entire house and Cleary Custom Cabinets was recommended to me by a local carpenter. Initially it seemed fine but BUYER BEWARE. They over designed and over charged me for items that were never even installed. Kitchen refrigerator panels that do not fit, oven cabinet ordered too small. Master bath tower that is to tall to accept crown, make up counter that was to close to toilet it could not be used. Glass shelves made for cabinets that don’t exist. Extra spacers dividers that were completely not needed.

Also, They are NOT a stone counter top place. You will pay double and wait 2-3weeks longer. Even though I was willing to pay them for 100% of my 33k cabinet order. The owner Lora would not release my cabinets unless I paid her $650 to get out of the counter top contract. Even though it was extortion. I still saved $3000 going to local stone shop over...

I updated my kitchen by changing the counter, the pulls, and the hinges. It has been 30 years since we did our kitchen and wanted it a little modernized. The problem I had was I could not get the hinges that were on my cabinets. I tried everywhere online. My cousin told me about Cleary. She said go over there they might have it. I did and it was the best experience I've had in a long time. I was greeted by woman name "Jeanne". I showed her the hinges I have and explained my problem. She told me not to worry they certainly could help. Jeanne looked through book, after book, after book and found the hinge. From the ordering process to the delivery it could not have been better, I Highly ...