After stopping into IKEA, I decided to wander into the Broadway Mall since I needed to make a quick stop at Target. As I walked through, I couldn’t help but notice how many stores had closed, giving the mall a somewhat empty and desolate feel. However, I was pleasantly surprised to come across a store called Native Dreams. As a sound therapist, I was hoping to find a native rain stick, so I decided to step inside and take a look.
Upon entering, I immediately noticed a woman standing near the front of the store with her hands in her pockets, wearing a deep frown. I assumed she was an employee, yet there was no greeting, no smile, and not even a simple acknowledgment of my presence. Undeterred, I continued browsing, though I quickly noticed that the store’s inventory was sparse, and what was available was in complete disarray. The shelves looked neglected, and the overall presentation lacked any sense of care or organization.
Toward the back of the store, I came across a table piled high with sweaters. I picked one up— it was actually very pretty, though I didn’t really need it. As I placed it back, I saw the same woman approaching me with a scowl. Without an ounce of warmth, she asked, "Can I help you?" Her tone made it clear that she wasn’t genuinely interested in assisting me. I smiled politely and replied, "Just looking for now." Despite my friendliness, she abruptly grabbed the sweater I had just touched, sighed dramatically, and began folding it—an odd response considering the rest of the sweaters were haphazardly piled on the table.
At that point, I decided not to bother asking about the rain stick. The unwelcoming energy and lack of customer service were enough to make me leave without making a purchase. It always baffles me how businesses struggle to attract customers, yet fail to offer even the most basic courtesy to those who walk through their doors. How can you expect people to shop when they’re made to feel like an inconvenience the moment they step inside? Do...
Read moreAs soon as you walk into the store if the older lady is there you will be followed. She will show you everything but also follow every single step of the way trying to convince you to purchase whatever you might be browsing at. I decided to purchase a painting which she told me was made by her son. Upon looking up the painting I found out that it's not original whatso ever. She stated $40 for the painting and I agreed, decided to buy a box of incense cones and incense sticks which I have bought there before for like $3/$5 each. She charged me $62 for the painting and the two incense small boxes. No receipt,nothing. When I got home the incense sticks are actually damp and moldy.I am a fellow Ecuadorian and am appalled, feel like I got scammed. I love supporting small Business but when they go about business that way it is absolutely discouraging....
Read moreI actually loved this store because I am part Native American and often buy stuff from here . HOWEVER the last time I went in there I was looking forward to buying something but the old lady kept following me . To the point if I turn around my arm would almost hit her. Every time I touched something she touches it right behind me and starts “fixing it up” . She just kept doing it and it made me feel so uncomfortable so I’m like you know what forget it . I just decided to just leave . That’s is Soooo ugly and such a huge turn off . Their going to keep loosing customers because of HER . I never had problems with the guys that work there . They let you shop in peace . She really needs to learn good customer service or take ur business elsewhere because I see I’m not the only person she’s...
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