Kirwan's Game Store — Attraction in Town of Poughkeepsie

I don’t typically leave reviews, especially negative ones. But I had a rather unpleasant experience earlier tonight that I’m still thinking about hours later.

I came to this store maybe a month ago with my family and was excited for their Warhammer products, which unfortunately was lackluster with only a few kits. However my wife and sister in law got several MTG cards and got a lot of help with single cards and deck building.

Fast forward to today, and I wrote up a 40 card deck list and drove an hour out to the store because of the pleasant service my wife and her sister received last time.

I figured they might be busy and would have a hard time searching for cards while running tournaments and if the store was busy. When I got there, the store was nearly empty other than the people playing games at the tables.

I approached the counter and explained I had a relatively large deck list and would understand if they couldn’t help me right away. Instead the one gentleman on the counter essentially went on a 3 minute tirade about how “we’re in a mall and how it’s impossible to do multiple decklists if everyone has a bunch.” Totally understandable, but the guy made me feel like an asshole for even asking. Like all he had to say was I can’t right now, we’re managing tournaments. Not repeat himself multiple times after I said “makes sense” over and over. He did recommend I send an email with my deck list ahead of time and the store would contact me. Not a bad band-aid to the situation, but it would have been nice to know that before I drove an hour over the bridge.

I am more on the “social anxiety” side of interactions, but i want to support local game stores as they are a dying breed. Hence why I left two stars instead of one. But after the experience I encountered tonight, I don’t feel comfortable returning to the store.

A recommendation might be to add a kiosk that lists your available single cards in the store for people to access without troubling the staff at...

I have mixed feelings about this place. I've only come in here a handful of times & only made three purchases. On one hand they always have pre-release pokémon products, & it's reasonably priced for presale. For example the new Mega evolutions pokémon set. They were selling booster boxes a week early for $209 which is about $150 less than what champion is charging -(TCGplayer presale Market price). The downside is they're trade in percentage. I brought in about $60 worth of cards and was going to use it towards the booster box when The person behind the counter said that they were only going to give me $30 store credit. Apparently for store credit they only do 50% market value which is kind of wild. This is where champion outshines this place. champion generally does 70-80% depending on the card, for store credit. I understand doing 50% trade-in value for cash but for store credit is kind of bonkers imo. Makes me wonder how much they actually pay out for cash. If their store credit payout is 50%, what is their cash payout 15%? Or maybe they don't do cash payments. idk.In the end I wound up keeping my cards & just paid The 209 for the booster box. Also I don't blame them for selling sealed product at market price. The people complaining about that are just being unrealistic. The People that complain about LCS's selling @ market price have no business sense & They're still living in 2023 when you could just nonchalantly walk into a store & buy a 151 ETB for $50 & there would be 10 of them on the shelf. when product is scarce and market prices skyrocket a privately owned company shouldn't be shamed for not selling @ MSRP. they're a privately owned business That generally takes pretty decent losses every year. Where corporate companies like Target, BBY, & GameStop (although GameStop being a franchise), can afford to take substantial losses. GameStop charges 20% above MSRP BTW unless you have their $30 a...

I used to love this store, it’s where I bought Pokémon cards consistently for years and where me and my college buddies would play DnD after late classes. The people who worked there were dedicated and I got to have so many lovely chats with the staff. I was never exactly a regular but every time my old friends from cross country would come to visit I’d always take them. The state of the Pokémon scene is abysmal right now. I can understand higher prices on packs and singles. What I cannot understand is booster packs being OVER 2 times MSRP. Journey together booster packs, a set that notoriously isn’t that popular, goes for 13ish dollars a pack. For 10 cards. MSRP is about 6 dollars and most local stores will do 7. When confronted with this issue staff will deflect and say “go somewhere else” or “it’s to keep it on the shelves”. And I get it, prices are a loaded thing to get a question on, especial in this market it’s going to get heated. But these prices are a scam in my eyes. I’m hoping after this craze dies and people realize this is shiny cardboard and not a side hustle or an investment that this place can return to what it...