Goodwill NYNJ Store & Donation Center — Attraction in Town of Somers

Just lame and that's said because they don't have anything good at least in most people's opinion but the only thing that this Goodwill store has going for it on it's shelves is it's clothes which is what all Goodwill stores are known for but is that enough? Doesn't seem to be for Goodwill happens to have a problem where they obtain more items then they can sell and that is indeed bad news. The staff is nice and emotionally qualified as well as being knowledgeable of the inventory along with the building itself being in good condition but the items conditions are the worst part of any Goodwill store. You need to be extra careful when examining their wares for the item could either be broken or missing entirely and the staff don't check at the register, so if you live faraway and got a defective or missing item after purchase then that's no different than just giving a donation. Speaking of money, the chain has come onto hard times for they had to hike up their prices and reduce their discounts due to rising wages. Now I'm not accusing them of financial extortion but is it still worth the trip? If you know what you're looking for then yes but maybe not for browsers and you need to be careful of your surroundings for every store in the chain has a "you break, you buy" policy. The shirts can be funny buy for a prank party...

I’ve been shopping here for maybe 4-5 years. I don’t ever recall seeing the fitting rooms open, ever. I have been shopping here maybe 100-120 times. And nothing is returnable. So what happens when you buy 6 pairs of pants and none of them fit? They end up getting donated back to goodwill. I donate more goodwill clothes back to goodwill than what I keep. Genius scheme but frustrating for buyers. And then being asked to donate $ at every transaction is kind of a slap in the face after you just donated your giant bag of clothes that didn’t fit from your last purchase.

Edit** I left the above review months ago (7 months ago I believe) about there being no fitting rooms. On my visit last week, there were still no fitting rooms open. I was using a mirror in the store to try some shirts on over my tank top and an employee came over and told me that I was in the way of other customers shopping and needed to move. Move where? How can I try anything on if I can’t be by the mirrors and I can’t use the fitting rooms? I am never...

I used to love this store. However, the dressing rooms have been closed for over a year at this point, maybe two. i could understand during the start of the pandemic. But at this point, it’s RIDICULOUS. I just spent $40 on clothes and none of them fit. This could have been prevented by open dressing rooms. There is no reason they should be closed. You’re telling me they have money to redo the registers but not the dressing rooms that have been closed for years?

edit over one year later: dressing rooms are still closed! I went for the first time in months and the entire store was redone. It felt much bigger and i will admit the update was much needed. however, the dressing rooms still being closed is ridiculous. they even took away many mirrors throughout the store so it is more difficult to try things on in the aisles. (which is embarassing, might i add. i’ve had to try on full outfits to ensure they fit). after numerous reviews from countless people, you’d think they’d open the...