Stop & Shop — Local services in Town of Somers

My star score doesn’t really reflect what I’m going to write here. I just stopped by to grab something and while I was pulling into the lot I observed a man taking in the shopping carts that he collected from the parking lot.

He got up to the entrance by the time I was parked and walking up. As I was approaching the doors I noticed that another man who works there was screaming at the worker to bring them somewhere else, either inside or to the other side.

He was in the workers face, shouting and screaming and making a big scene while others were walking in. First of all, I really do hope the managers have a talk with this man because you do not scream at other employees especially when there are customers around and can see/hear. Second of all, whoever this man is should also get talked to because he has no sense of professional authority while giving directions to an employee. You don’t scream at a worker who is lugging in carts when it’s 25 degrees outside. And I will reiterate this, you certainly don’t do it while customers are around.

Also, it’s a pandemic. Try to get your employees to refrain from getting in the face of their other employees during this time. No one needs to see that. And no one meeds to endure getting yelled...

I have always loved Stop and Shop and have been shopping here since the opened many years ago. My issue today is that it seems that the trend is to discourage those of us with large families from shopping here. I have a growing family with 3 children and the carts keep getting smaller, and the checkout lanes get smaller. It is far more convenient to bag as you go, but the carts no longer hold 4 bags, 2 maybe 3 squeezed in. And since the size of the carts discourages one from using the bags in the carts, you are forced to go to a checkout lane and unload everything. The problem there is, the checkout lanes are too small. So you cannot put all of your groceries on the counter and have the cart empty. So, you must then leave the checkout lane and go outside to get a second cart in order to start bagging. In total, completely inconvenient. I shop once a week, and do not have the availability to shop multiple times a week just to make the orders smaller.

So the question is, why did they make everything smaller, if not to inconvenience and discourage those who purchase a...

I have been coming to this store for several years and recently, it feels like at least once a month I end up with a product that is open. I have resorted to having to closely inspect every part of a product before I buy it. Once I got home and didn't realize the loaf of bread I bought was slashed on the bottom, probably from a box cutter when they stocked the shelves. I've opened containers and seals have been broken on cream cheese, onion dip, ice cream, chicken salad, cookies. A box of macaroni and cheese was open once and the cashier caught it before I paid. I've always opened egg cartons and checked before purchasing but lately sometimes I'm sitting there opening like 6 to 8 cartons before I find one with all unbroken eggs. I don't know if it's just a coincidence that this keeps happening to me or if they're just not being very careful when they stock the shelves, but it seems like it happens all of...