Lia Honda Kingston Auto Repair & Service Center — Attraction in Town of Ulster

October 2025

Again, I must acknowledge the whole team at Kingston, LIA of Honda! Sue has been fantastic all these years , running and amazing place. From the great women that answer the phones always so helpful and I I always get the best service , professional courteous. That’s why I keep coming back buying cars and having them serviced at Lia of Honda For the past 22 years… And. the sales manager Robert Munson is excellent ; Not only does he work hard, Robert Munson is exceptional. He always goes above and beyond he always guides me in making the right decisions- the most cost-effective and the best quality for my vehicle. He is an outstanding employee, incredibly knowledgeable of the Honda and the service and of how I use my vehicle. Robert Munson always is above and beyond your average employee. He is the Gold standard and a lovely. person . Thank you very much , Joyce Romano

I have bought my cars for the past 20 years from Honda of Kingston. I have had the best service there throughout the years. Robert Munson known as “Rob“ is an amazing service advisor. He goes the extra mile every time. Polite, patient, professional and so knowledgeable. This Friday I had just upgraded my Honda CRV- it was Just after the service department closed on Friday. I saw a Rob and a new employee Who had just been there two weeks, turn around and stop what they were doing put down there personal items they were taking home for the weekend; to help me take the seat covers off my car. They stayed after hours, off the clock and made sure that I got everything I needed out of my car , and that I was all set. So nice of them! That’s just one example, and one story about Rob throughout the years of always going the extra mile. Thank you again! Joyce Romano

I also want to Thank and strongly recommend John Martino, a wonderful sales person! Talk about patients and professionalism, John was 100% of both! He made sure that I walked out of Honda yesterday with the upgraded car that I had wanted and was very helpful with all the minor details as well.

Both him and his manager Dennis were patient and thorough when it came to explaining things to me. I really appreciated their attention to detail. Thank you Joyce Romano.

I also have to think Sue Kelly who’s been there forever and has looked out for me the way she looks out for all her customers- wonderfully! Thank you Sue for all that you do!

Joyce

I just had another service in February 22. The manager Donald is wonderful so is the new assistant I have received the best service- they went out of their way to make sure my car was in tiptop shape. So professional and responsible. I have been sent home before when they felt that the service was not needed the car was in perfect shape , so they will never work on a car that does not need it. Thank you very much Honda of Kingston

April 8, 2023 I brought my car in for an inspection as usual it was an excellent experience with Honda. Robert Munson went out of his way to make sure I was satisfied and that I received the best customer care. I’ve been going to Honda for more than 20 years, the same place Honda of Kingston, and have always been happy with their service. Thank...

Service and repair at Lia in Kingston has always been excellent. The folks that handle the repairs process at the desk are reliably efficient and explain things in good detail. Mark in particular has gone the extra mile to help out, especially with fitting some more or less emergency repairs into their Lia schedule. Repairs are expensive, but they are expensive everywhere, at every dealer and repair shop. That is why the experience and efficiency of the Lia Staff is what makes the difference. Plus the quality of the work performed. I have never had to question why work performed or had to bring the car back after repair or maintenance work because something was still amiss. Or ever had to question why a repair or maintenance item was done. They never try to oversell what needs to be done. In fact, Mark has helped to find some deals on tires, made good recommendations on service intervals, use of discount points or credits for previous work performed, and generally made to whole process as seamless as possible. Many kudos to Mark and the whole crew in the Lia Kingston repair /...

I parked over a high curb and as I backed up the protective plastic panel underneath (behind the front bumper) got caught on the curb. The panel securing clips popped off. I considered trying to fix it myself but there was an upcoming snowstorm. I called Lia Honda, spoke to Charles in Customer Service, and he scheduled a convenient appointment for me; putting my mind at ease.

Frank Hernandez, Lia Service Advisor, listened to my concerns, provided me with solutions, and kept me informed throughout my service appointment. Again, putting my mind at ease. The team did an amazing job repairing my Accord!

I bought my Honda Accord while living in Massachusetts. I relocated to NY a year ago and have been extremely satisfied with Lia Honda's Service Teams. For this emergency repair I give Charles and Frank Hernandez 5-Star ratings for their knowledge, professionalism, and courtesy. They were amazing and I also consider Lia Honda's entire organization to be amazing! I highly recommend Lia Honda in...