Black Market Escape Rooms - Murder Co — Attraction in Upland

Very, very mediocre experience. Late start time, audio issues from the first scene, long check in and waiver process with only one tablet for 7 people. You have to wait for the previous group to leave before entering the "waiting" area, where you do no waiting.

The beginning of the experience had a person nearby within yelling distance, offering a very small amount of assistance. After that, no assistance is offered under any circumstances. So, if like our group, one clue is covered up by a previous clue, they will watch you do nothing for 20+ minutes on their cameras, and then end the experience.

The team refused to listen to any feedback our group offered, in fact sarcastically dismissed it and refused to explain anything that was missed aside from one clue.

For a big fan of the designers work at Knotts, the entire experience was very disappointing and certainly not worth $45 per person. On a positive note, the actor portraying our chosen murderer was very entertaining, and reacted well to the audio issues experienced in the opening scene. The actor who signed us in and let us out, however, was simply rude.

Their refusal to move the experience along made this a mediocre haunt as well as a mediocre escape room. Certainly not worth the hour drive and $45/ person. Wanted to love it, but no such luck. Also the ending was very poorly executed. Sorry, no spoilers, just expect to spend 5+ minutes in a tiny room while they figure out...

So I had booked this escape room for 6 people on Halloween night for 11:30 and the total for everyone was $418. Now it’s a normal price for a good escape room which it was. But I’m really disappointed because this room should be an 1:20min long. So we got there at 11:27 by the time We got in it was about 11:50-12. In the end we didn’t get to finish the escape room because the guy that was there said that he had to pull us out early because we took to long to get in. But when I finally got to my phone which was in a locker it was 12:31 which means that our time was cut short by 20 minutes and we weren’t told ahead of time nor were we refunded the only compensation was a 50% discount for the next time we come to do an escape room we already finished half way. On top of that we drove an hour each way for all that and it kinda ruined our Halloween. Honestly very disappointed and I...

Murder Co does a phenomenal job keeping you immersed. Their theme is solid and could absolutely have the potential to be the best horror theater. However, the puzzles fell flat on the escape side. They’re not built for you to advance on your own and have nothing to do with the theme. You’re being hand held by one of the live actors every single step of the way which drains a lot of time. If you’re a beginner and you want to be hand held, this is the place for you. If you want to be immersed in murder and don’t care much about puzzles, this could be the place for you. We still enjoyed it, just some critiques.

Edit to Owner: Not so much scared. We just couldn’t move with the actors coming in every 30 seconds. Thanks for...