Pricing was the best in the area, and was all-inclusive of everything we needed (other than of course a DJ and photographers). They alleviated so much of the headache of planning a wedding, and dealt with everything for us. They supplied everything, from the fully decorated room, beautiful furniture and tableware, the linens (which we got to pick), the cake (which we also got to pick), and an exquisite meal.
The food tasting was fun. Of course, it wasn't the food we ended up selecting for our wedding, but the food at the tasting was so delicious, and meant to give you an idea of how food will be in preparation, freshness, quality, etc. The tasting was amazing, but our actual meal at the wedding was even better!
The rooms were all so beautifully decorated, it was difficult choosing which we liked best. We went with the one that suited our guest count, and our wedding theme (Mardi Gras). There was more than enough space for the ceremony and seating, and afterwards for dancing. We had a beautiful area for the cake too. I had brought in all of the little extras I wanted placed on tables, etc., and they set everything up for me. They made everything so easy for me, which is so helpful during the high-stress periods.
The food was incredible! Very high end catering, and delicious! Lighting and colors in the room were perfect for our special day. We have hundreds of photos and videos that all look just amazing. Our event host was also very helpful and gracious, and stood by to make sure everything went perfect - and it did! All the workers were so fast, meticulous, organized and on time. We had no issues whatsoever. We did have a significant credit at the cash bar for our wedding party, but we forgot to tell anyone, so ended up losing that money - oh well. Also the loss for guests who RSVP but did not show - but that's not the fault of the venue on any level.
We couldn't have been happier with how wonderful this venue was for us. It's sad to see all the negative comments. We had no issues and everyone had a fantastic time. I recommend this place to everyone I can! One day when we are celebrating our 10 or 20 year anniversary, we will be coming back for another...
Read moreIf there was a selection for less than 1 star I would have selected that. We were at a recent event catered by Imagine That of Upland, CA attended by 350+. Many of those in attendance were prominant citizens of the Inland Empire and the host intended this event to be of great significance, elegant and memorable. It turned out to be the complete opposite except for the memorable part, but only memorable for all the wrong reasons. This event was NOT at the caterer's location, but was at the host's location which has an area used for many large gatherings including many dinners. That location was beautifully decorated by volunteers not the caterer. Caterer only provided glasses, both water and wine, utensils, and plates. By the contract, water and wine was supposed to be served by the catering servers. Wine, which was already on the tables, was NOT served by the caterer and we had to find someone to pour the water. Never was the water replenished at any time during the meal. Salad was on the table as we entered so many had only those greens to sustain them because 1.5 hours after sitting down for what was intended to be a well managed dinner the majority of the room still had not been served. Attendees finally got up and began to help serve the food and bus tables that had already finished their meals. Dignitaries in attendance waited and cleared tables. Salmon and chicken was overdone and cold. Beef was overcooked and either cold or marginally luke-warm. Vegetables were overcooked and cold. Potatoes were bland and .cold Some diners were given toddler portions while others received a bit larger portions. Catering staff looked confused, untrained, and shell-shocked. What a disgrace!!!!!! This business should be ashamed and embarassed, but in actuality the host is the one who ended up embarassed by this horrific outcome. Shame on you, Imagine That! Never will I or anyone in attendance ever recommend you to...
Read moreJames and his staff at Imagine That! provided us with amazing service at our wedding. Starting out on our tour of the facilities we got to meet James who is both the owner and the chef. Dealing with the actual owner was great because he was able to give us an amazing deal on our wedding. We used the Victorian room for the ceremony and the Broadway room for the reception.
Pros: James and his staff were awesome! They quickly answered many of our questions throughout our planning. This is a family owned business and were willing to negotiate prices and even gave us a discount for doing both the ceremony and reception at their location. Unlike so many other venues there wasn't an additional charge for using the "nicer" decorations. If they had it, then they let us use it. If you pay in full when you place your reservation they knock off a percentage of the price. The food & service was excellent!
Cons: This is located in a business area, so the outside of the venue is unimpressive and not the best for doing wedding party pictures (we chose to do pictures at the Claremont Colleges just a few miles away). The Victorian room has a lot of mirrors on the walls, which can be a little tricky for...
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