Panda Express — Restaurant in Upland

Visited this Panda Express on Tuesday August 7, 2024 at appox. 7pm. A lady kindly greeted me, I feel that she was the owner of this franchise. I was really hungry and a vegetarian. I only wanted the rice and noodles. She told me that I would have to pay full price as if I was getting the meat too. Instead of the entree for $10.30, I opted for the $8.80 bowl. She appeared a lil frustrated because she had already started making the $10.30 serving. This $10 transaction (including taxes) felt like a collossal rip-off, but I was hungry. The very next day I went to the Panda Express in Apple Valley near my house and ordered the same thing, a scoop of noodles and rice. They put it in the big serving dish and only charged me $4.60. So for a side order with a normal 10,000-20,000 % mark-up, I was charged double at this location here in Upland. I did a lil homework and the math. I don't know the rules of Panda Express, but I do feel discriminated against and treated 2nd class. Maybe they have 2 price lists and rules at the Upland location. The inflationary prices already represent the fleecing of the people, but to be charged double, how fair is that? If they stole from me, I don't want it to happen to...

First and last visit to this location. This Panda Express literally counts the pieces of chicken for each meal. My kids had 3 pieces of chicken, I thought it was a mistake by the women serving, when I asked the older oriental women interjected & said that is the portion size, I was dumbfounded. She said 4 pieces of chicken is a full serving size. This is laughable. I have never been to a Panda Express where each piece of chicken is counted & if the staff was counting I was not aware because portion size at other locations have Always been sufficient. Then to make matters worse the food was barely warm and Not Fresh. After paying, I didn't receive the cookies for the 2 kids meals & again, rudely the older women stated, the store was out. Wait, why are you charging me full price for an incomplete meal? My son really wanted Panda & this location was close by, so we stopped. My mistake. I will never return. I made sure to complete my survey. I frequent Panda & this is not an experience up to Panda...

What can I say, 5 stars is not easy to achieve but; first off the food...yes, absolutely stellar and always hot and FRESH because they can barely keep the serving area Stocked. By dinner time there is generally a line all the way back to the door and for a good reason....its dynamite! All the Sweet & Sour sauce you can handle. Not just clean but for the shy "germaphobes", they constantly clean and everything is shiny, spotless and down right IMMACULATE. Service is fast & friendly, cordial and a real pleasure to deal with and you know what? I change my mind, they DESERVE 5+ stars and as unusual for me to dole this high of a ranking, they just plain deserve it. Kudo's Panda Express and keep up the diligent efforts!! Luv ya guys. If you've never eaten here before...do yourself a huge favor and go try them out! Modestly priced and generous portions to boot. My hat's off to you all. Bon' appetite! *+ I'll update with some photos soon but don't...