Pho Rex — Restaurant in Upland

First time coming here with my Mom. She was in the mood for chicken noodle soup and so that's what we ordered. We also ordered some sides. Umm so the place was kind of confusing because it was a Restaurant setting right. But their were several tvs on the wall playing different shows with no sound. And their was pop music playing in the background. The server was very sweet and nice. It was a lil hard to communicate seeing that we only speak English lol. The soup had such a lovely flavor too it. I personally like thick spaghetti noodle in my soup but they only had skinny egg noodle. In which they were very generous with but only that. I had hardly any pieces of chicken and bocchoy. The chicken was so hard that I had to spit it out mostly. But the bocchoy was nice and soft. I also ordered some chicken wontons in my soup. They were sperce but good. All in all we would probably never come back seeing that the bill was more then $50ish dollars and it was definitely not worth it to us. Please understand this was only our experience and I'm sure they have alot more...

Food was absolutely delicious but the service could have been way better. For starters, it's understandable that you have to wait for your food which is fine. But it took them 45 minutes to bring our beverages which was just a soda and a hot tea. They gave our beverages to the wrong table. Those customers brought it back up to the register. I watched the waiter bring those same beverage to our table and I was confused as that is a health code violation. Those other customers could have done something to the drinks. I asked them to remake it and they did not once apologize. By the time they brought it out we were 75% done with our food. We asked for water too but didn't end up getting that. At the end we made a further complaint when we paid for the meal. They didn't compensate for anything but we finally got an apology. I get that restuarant work is hard at times but at least recognize you need to do better. The food however was absolutely delicious. Come for the food but not...

Always hits the spot...

I can't believe I've been coming here for over 6 years now when it used to be Pho Mai. I got to see the owners of Pho Mai retire and pass down their legacy to one of their own employees who took over the restaurant. How cool is that?

I saw the time, energy and care the new owner took to not just take over the restaurant but to improve upon what was already existing.

The renovations brightened up the restaurant and gave it a more modern look; offering a new, simplified menu.

They kept all the same staff and hired on additonal staff who are all trained to provide excellent service.

Service is fast and efficient even when busy without sacrificing the quality and taste of the food. Servings are good sized and reasonably priced.

I come at least once a week if I can because I know I can get in and out even if I'm short on time during my lunch break.

I will...