Frames Automotive — Attraction in Vienna

Frames Automotive is the most honest & friendly car repair place I have ever been to...truly a rarity in the automotive world. The whole radio/infotainment unit on my Volvo s60 just locked up and wouldn't do anything. Naturally the car was JUST out of warranty, and after terrible dealership experience in the past I was dreading having to return to Volvo to get this fixed. So I called Frames. Bill told me to come there immediately, where he diagnosed the problem, disconnected the battery, and reset the whole system. I was there a total of 30 minutes and he only charged me $60. He is funny, straightforward, and did I mention honest?! The woman who works up front named Melanie was super friendly and a pleasure to talk to during my wait. Service like this restores your faith in man. Seriously, I don't know why you'd take your car anywhere else. Highly, super...

Exceptional, responsive, and honest service made us loyal customers. Wife’s car would not start a few Thursday’s ago and Dave was willing to work us in the following day. Got it jumped that night and took it into a national franchised (tire and) repair business who offered to do a computer diagnostic for a fairly rich fee with no gurantee. Took it to Frame and although Dave must have put hours making sure his initial experienced based assessment was correct, we walked out with a bill a fraction of what it would have been with that other major company. Want to make sure your auto mechanic has integrity, go see Dave at Frame Automotive. Mike and Cathy...

Fabulous! Haven’t had anything big done to be fair, but their customers LOVE them so much that they rave about them while I waited for a mail repair and separately at an inspection. I had almost a flat tire by the time I got my preschooler to school. I had my 5 month old in the car and was like, I need this car to work now and called all over, no one could fit me in, they told me to come right in and they would take care of it asap and they did. Quirky but super friendly staff, you can tell they know what they’re talking about and they like to be like friends with their clients which creates a really nice atmosphere. I will...