
Had my daughterâs 2nd birthday here and we were so disappointed.
There were two other parties going on when we got there to set up, so we werenât able to access the room until a few minutes before our guests arrived.
We were promised tables to set up our food, cake, party favors and gifts, but there was no space in the room we were given.
Someone from the tumble gym called me the week before to talk about the party and asked if we wanted free play for an hour or planned activities. We asked that there be some free play then planned activities for the kids. I asked about the planned activities mid way through the party and they said they had nothing planned. Weâve been to other parties at similar venues in the area and they did a much better job coordinating engaging activities for the kids.
We were the last party of the day and the employees started vacuuming and breaking down furniture while we were still passing out birthday cake.
Overall very disappointed. We usually love open gym time at the tumble gym, but the birthday party was not...
   Read moreThis review is based on our familyâs experience. We were charged twice for the month of September. Despite daily follow ups on phone call and twice visit weekly to return our money, they have given us excuses that manager and checks are not there and unready. Even to the extent we are willing to compromise and asked them to just give an official receipt proving that the payment will just carry over next month. No official receipt given both the initial payment and for the next monthâs charges, not even a soft copy. In the end, they called and informed us that check will be sent to our address by post mail, we did not agree to it as they werenât trustworthy enough based on our experience. If they werenât able to return our money/check, we believe sending it by post mail will just be another concern. The gym is big, my kidsâ coaches are ok, in the afternoon gets really busy that makes the gym a...
   Read moreI love this gym! My daughter is a competitive cheerleader and was in desperate need of some tumbling lessons! We started privates with Danielle Hodges back in October! When my daughter started with Danielle, she only had her back walkover! Now, she is doing back handsprings, and perfecting double back handsprings, and soon we will be working on standing back tucks! Danielle was an All-American, NC State Cheerleader! She brings so much knowledge, patience, and friendliness to each and every child she works with! All of the staff members are very polite and kind. We simply canât say enough about...
   Read more