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About 8 months ago my wife and I needed a new king size bed and visited Robins Bed & Mattress. Our buying experience was fine. We were quickly met by a sales lady and picked out two firm split king I Serta foam mattresses and matching Reverie motorized bed frames. Initially, the mattresses were fine, but after several months the mattresses became uncomfortable and had depressions that would not go away. Made it somewhat difficult to get to sleep and to stay asleep without back aches, etc. So why 5 stars? After putting up with the mattresses for several more months, we went back in to Robins Bed & Mattress to indicate our displeasure with our mattresses. Mr. Parker at Robins Bed & Mattress was very sympathetic and offered to contact Serta to take the mattresses back and give us a full refund, which they did. We then picked out a new Sterns and Foster King coil spring mattress and a headboard with the refund, and at no additional cost to us, the new mattress and headboard were delivered and installed. We look forward to a great night's sleep on our new mattress. Highly recommend this store, and if you have issues, Mr. Parker will do his best to...
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Wow,where do I begin? Today my wife and I went for our usual exercise walk and found ourselves at Robins Bed and Mattress. Yes, we had previously discussed new bedding, but like all of us who shop at our convenience, there was no immediate need to purchase. That was until we were pleasantly met by Chris Posey, one of the two salesman working that day. He demonstrated all the qualities I feel are sorely missing in retail today. A professional representative with in-depth knowledge of the product, exercises integrity with every word uttered and was very patient . The most endearing quality is he showed us was his ability to arm us with the information we needed and then not be so intrusive as to interfere with I and my wife's ability to make an informed decision. We left the store that day with a nearly $4,600 purchase with the ultimate confidence we were blessed at every stage of the selling process. My advice to anyone considering new bedding is don't hesitate to give Robins Bed and Mattress and in particular, Chris Posey an opportunity to serve you. I can assure you from my experience, you won't regret it...
Mr. and Mrs...
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Today is Sunday, Oct 1, 2022 and after purchasing our 2nd home we need to furnish it! We’ve used the last (3) weeks visiting furniture / mattress stores all over town!
We were able to walk in to Robin Bed & Mattress (next to Kroger) and easily share our BUDGET and Rob didn’t beat around the bush! He directed us directly to the make and models of all beds/mattresses with foundation/frame with the TOTAL PRICE out the door!
I stress this point as you may have already realized how difficult it is getting a “Good deal” and wondering what you’re going to pay!
Not here! We are both Air Force Vets (he’s still active) and we don’t need to feel we’re wasting time!
Go in! State exactly what you need and they’ll deliver it in 2 days to 2-3 weeks based on what you need.
In our case, we’re receiving our furniture the day after we close on our house!
Oh! Also! Their lender gives a 90-day same as cash without a hard-pull on your credit! So great for closing on a house!
Cheers from Dallas-Ft Worth (301st Joint Naval Air Station) to the FGC...
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