We chose Flooring Correct to install LVP throughout our main floor and in the 4 bedrooms and 2 bathrooms upstairs as well. After the flooring installation had begun, we ended up having them install new painted baseboards on both the main floor and upper floor. It was an incredibly expensive project, but we had shopped around and were happy with the product we chose and the price of the flooring. The first week and a half of installation went very well. It wasn’t until the baseboard installers arrived that things changed very quickly. We were insulted by 2 members of this team. What was equally disturbing was the hatred/anger/contempt that these men displayed towards the members of the flooring installation team (who were still working in our home at the time). They were not shy about showing us and telling us how they felt. One of these men tried to convince me that he was a Christian. God does not instill hatred within us nor does he teach us to be arrogant. Only Satan does these things. God does not teach us to treat others, the way these men treated us and their fellow employees. The members of the flooring team were friendly, polite and easygoing. They would come to us and ask us which room or rooms we wanted done next. They went out of their way to make us happy. One time I had forgotten to remove some candles and other items from a piece of furniture. They carefully moved the items without damaging them, moved the furniture and went on with their work. They could have come to us and asked us to move these things, after all it was our responsibility. We were treated with great respect. If the owner/owners of this company genuinely cared about all of their employees they would not force these three men to work side-by-side with arrogant men who act as if they hate them. They would hire people with integrity who choose to treat others with respect. How did the owner respond when we reported how we were treated and the unprofessional behavior we were subjected to? He repeatedly assured us that all of the members of the baseboard team were wonderful and that he was quite sure it was all just a big misunderstanding on our...
Read moreIf you're looking for hardwood flooring, look no further than Flooring Correct in Wentzville, MO. My experience with them was nothing short of incredible. From the moment I walked into their showroom, I knew I was in good hands.
Product and Installation Experience
The quality of their hardwood flooring is top-notch. I was blown away by the variety and quality of their selection. Jonah and Audra, the owners, run a fantastic family-owned business. They and their team are professional, attentive, and truly care about their customers.
The Installation Team
A special shout-out to Jamie, the installer, who was absolutely amazing. He's a hard worker, a master craftsman, and a friendly, knowledgeable professional. Jamie was always on time and his attention to detail was impeccable. The end result was flawless, and I couldn’t be happier with my new floors.
Customer Service and Value
The entire experience from start to finish was exemplary. The pricing was competitive, especially considering the high quality of the products and the excellent service provided. Everyone at Flooring Correct was always available to answer questions and made sure I was completely satisfied with the work.
Recommendation
I would absolutely, without hesitation, recommend Flooring Correct to anyone in need of hardwood flooring sales and installation. The combination of incredible products, a talented installation team, and outstanding customer service makes them the go-to place for flooring needs.
Conclusion
Overall, my experience with Flooring Correct was fantastic. If you want high-quality hardwood flooring and a team that goes above and beyond, Flooring Correct in Wentzville, MO is the place to go. Thanks again to Jonah, Audra, and Jamie for making my home...
Read moreWe recently had luxury vinyl plank (LVP) flooring installed by Flooring Correct, and we couldn’t be more pleased with the results! From start to finish, the experience was smooth, professional, and stress-free.
Jonah and the team were punctual, respectful of our home, and incredibly skilled. They took the time to walk us through our options, explained the installation process clearly, and helped us choose a style that perfectly matched our decor. The quality of the workmanship really shows — the flooring looks absolutely beautiful, with clean lines, tight seams, and a flawless finish.
Our installer, Jamie, was exceptionally professional and communicative. He clearly explained the installation schedule, process, and product details, ensuring we were informed every step of the way. Jamie went above and beyond with subfloor preparation and was meticulous about cleaning up after each day’s work. Even though the project spanned about a week, he consistently left the site tidy and well-organized, with all materials and tools neatly arranged.
Jamie’s commitment to his craft truly shines through in the final result. What impressed us most was the team’s attention to detail and unwavering dedication to customer satisfaction. Everything was done right the first time, and the finished product exceeded our expectations.
We’ve already received so many compliments on the new floors and couldn’t be happier with how everything turned out. We highly recommend Flooring Correct to anyone considering new flooring — honest, dependable, and top-notch craftsmanship from...
Read more