Radius Chicago — Attraction in West Chicago Township

This is a long review !!Just yesterday went to radius for the atliens show everything was going well dancing doing high knees and head banging and as soon as atliens came out 20 min left into there set i went to go get water because i needed some security asked me to take my mask off so i did and i asked why they said because i said so and im like okay ?🤔 you dont have to an a hole about it im asking a simple question and he is like either you give it to us and you go or you can leave and keep in mind there was no rule on radius about wearing no masks ? And i said what about the other people who have ski masks ? And led masks ? He said dont worry about it im like what ? You are targeting me ? But not other also there was other security around me and they did bot say anything!!! They were vibing but as soon as i get water everything went down but any ways back to the terrible security so i proceeded to go to coat check because i dont want to throw it out because ive soent all day painting my mask to look good security said no im like why ? They said because no im like thats not a good awnser so i went to go to the coat check and one security gaurd grabbed me by my azz and i said sir pls dont touch me and he said i didn’t but i will if i have to and im like whoa where is this disrespect coming from and i dont drink i dont smoke and i complied and then security grabbed me and pushed me with force out the door and messed up my knee while in the process i had to stand in the cold to wait for my friend till the show was over that security does not care about anyone there ego is thru the roof im still sadden about the experience ive had and ruined my night completely they need to get better security who cares avout an individual and not just tossing them like hot garbage im sorry this is long but i had to share what had happend to...

This venue is probably the most unorganized and rude venue I've ever been to. For starters, I've never gotten a response from them when I have tried to contact them with questions prior to a show.

So far I have been to two shows here and each time, none of the workers knew what they were doing or where people were supposed to be so they would just get mad at all the concert goers. I went to the Alan Walker show on the 19th and we had purchased parking while buying the tickets. Door were at 9pm, we got there a little after 6pm and the place was a ghost town. We tried to drive around to see if we could figure out where parking was going to be but no one was there. We had an address for parking but it was in another businesses parking lot that said we could not enter as it was monitored so we didn't want to just park there anyway. Finally we saw someone through the window of the venue and tried knocking just so we could quickly ask...we were COMPLETELY ignored. She sat there fixing her nails and makeup. We ended up just sitting in our car outside the venue. Then a worker comes out absolutely screaming at us and cussing telling us to leave and we can't park here, we kept trying to ask where parking was going to be or where we should (by this time it's already past 7pm) and he just kept cutting us off and screaming.

The only reason I'm giving this place 2 stars is because of one specific worker who I've seen many times working at the Concord venue in Chicago who kindly just answered our question and always treats the concert goers with respect.

If an artist I like ever comes to The Radius...I will be going to another state to see said artist...

Went to see Anthrax, Black Label Society & Exodus a couple of days ago. Venue looked pretty cool inside. Hard to find parking. Bands got there a little later than expected so we had to wait longer for VIP entry. Which is completely understandable. They were still setting up when VIP was allowed in. They rushed the meet & greet. After meeting Anthrax we were told that we needed to go back outside & wait until the doors opened at 5:30. It was 4:45 & the temperature dropped. The rest of the VIPs who met BLS or Exodus were able to stay inside & buy merch when those of us who met Anthrax were told that we couldn't buy merch yet. Asked one of the security guards as to why people were buying merch when they told us not yet. Couldn't give us an answer. The workers were standing around basically doing nothing. We were told the rest of the VIPs would be coming outside as well, that didn't happen. When they were shown the email that we could stay inside to find seats before the crowd comes in, they completely ignored it & still made us wait outside. Wouldn't even let us in to go pee. They finally let the outside VIPs inside & everyone found their place to stand since this place is a standing venue only. The best thing about the concert were the bands. They made my night so much better. Once the show was over, we were rushed out of the building & were told we couldn't wait inside. It had started snowing & there was about 300 people getting out at the same time & trying to find their rides. This place shouldn't have been this disorganized since there were so many employees standing around talking &...