I love the fact that the young lady, and young man there were so helpful with answering me and my son's questions about game systems and other things we wanted knowledgeable about.
🤔 I mean you could really tell they wanted to make sure we understood everything we were asking, 😂 even though we were slowly starting to make our way out the door, they both called us back to give us more information.
That's what customer service is supposed to be and I really appreciate that from them both, especially from the young lady. Being that you could tell she had 🤔🤷🏽♂️ particularly a bad day before coming into work...(that's all I will say about that)... but that did not discourage her on doing her job.
I promise to God if I could give her a tip in a cash payment or something, I really would have she was awesome with extra sauce..lol.
Which is why this GameStop location has been my number one choice for the last 2 years. Great job guys and...
Read moreHorrible experience at this location. Looking for a video game as a present, I called this location to see if they had it. The employee who answered told me they had one and assured me he would put it aside for me. I assured him that I was getting there within 2 hours. When I got there earlier than I thought, first of all the store smelled like everyone was smoking weed inside. Then when I asked for the game a very nice young man told me that the guy I spoke with was gone. After checking with him he came back to tell me that the employee never cared to look or put any game aside for me and that they didn't have the game in stock. Thanks a lot Kyle for your...
Read moreWent here to buy a used headset and the associate was super helpful in recommending price point vs usage. The headset I got has been insanely good for what I got it for (helldivers 2) and it being second hand. I followed up with some questions about my small business and some PS5 issues we were having and the manager I’m assuming and the associate, even though they didn’t really have to tell me anything, took the time out of their day to walk me through pretty extensive knowledge of the issue I was having which greatly helped me. I was extremely pleased with my overall experience and the customer service 10 out of 10 and that’s coming from a...
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