The only redeeming aspect of this hotel/casino is the size of the hotel room we rented. I highly recommend this casino if you like feeling oppressed, silenced, and ultimately stranded without a place to stay at 2am in a neighborhood that could use some type of government or company sponsorship. My partner and I were kicked out of the casino (and therefore also the hotel) at 2am Thanksgiving Day morning because my partner parked as close to an entrance as possible and I met him there and opened the door, like a gentleman for him. Neither one of us knew that this was an Emergency Exit. My partner, well into his 30’s, who was previously ID’d by security when we checked in, had no reason to dodge security, he even offered them his ID when he was pulled out of the elevator and kicked out of the casino. They then came for me and kicked me out of the casino and the hotel room I paid for already. I was made to pack my bags in front of a glaring security manager who allowed me no voice of reason, questions or understanding of what was happening and why was I being treated like a criminal when all I did was save my partner from walking an extra 20 feet by opening a door for him. But then to be accused as a lying to them and knowingly breaking rules and fluent where all the check points are, which entrances are and are not entrances but exits from certain times of day and seasons….this was my first (and presumably my last) trip to this casino; my first time on the casino floor, i knew nothing about the entrance and exit policies of each door, what clusters of security guards are or are not security checkpoints, nor would I ever care, I have nothing to hide, avoid or lie about.
I went back to the casino/hotel to make things right, to understand what went wrong, where the misunderstanding was or at the very least get refunded for a $400+ bill for a hotel I wasn’t allowed to stay in. But I was stopped at the main security booth and not allowed to even speak to a representative from the hotel. I was instructed to leave the property immediately and if I wanted to communicate with anyone from the hotel I could call or email.
Without a rational explanation as to why I was dealt such a harsh punishment for what I thought was an act of kindness my mind can only wonder; Was I being targeted because I’m a minority? Gay? Or an easy target to scam having me pay for a hotel room (3 nights = $450) to kick me out so they could flip it make more money from someone else?!?
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