Big Retro Game Shop — Local services in Wheeling

I don’t know why some people are hating on this awesome little shop. This place is awesome. Never had a problem with anything I bought here, unlike other retro shops that are overpriced, with bad items. They always try to help me out too. They sold me an Xbox series s for a ps5 and $80 cash. The Xbox was mint too. Looks like it was not even used honestly. Works awesome too! I really do not get the hate other than the fact this shop does better than a lot of places. I mean they have literally helped me out too after I had my credit card stolen. They are polite, and interested in you. Frankly you RARELY see what they do anymore. They have never tried to pull one over either. The prices are most definitely fair as well. Before I got in a jam and had to sell most of the stuff I bought, because of said card issue, I had bought many systems off them for under $250-$300 I think? With loads of games! Awesome little shop! As I said this Xbox looks...

When I came in, I really liked how homey feeling everything was. The inventory was a bit lacking, and I did feel that it was a bit claustrophobic finding things in the store, either due to some things being tucked away in the corner, or there just being things obstructing the view of some products (example being that there was a large bookshelf hiding away a tucked in wall section, which had a bunch of games there. I almost missed it before heading out because of it being hidden when first walking in.)

The inventory is a little bit lacking at times, but this is a nice shop, with nice people running the place, and I do recommend stopping by to see what they have. I personally bought Donkey Kong Country and Super Mario Kart here, and they even negotiated a deal for both items. Everything works well, and they are some of my favorite games.

Again, if you are in this area, I recommend you stop by to see if they have anything you are...

I would give a negative rating but it wouldn't let me. Took my son's PS5 in at the end of June. The HDMI port needed replaced. $160 later and I had to take it back 2 weeks later. I was told it would get fixed for free (with the exception of a new port) . 5 weeks and over 40 calls that went unanswered and stopping by during their supposed open hours (they were closed each time) my son finally got his PS5 back and it was not touched the whole time it was there.Dust was on the console. To say that I'm pissed is understatement. I would imagine that a refund would be offered but I won't hold my breath. Wouldn't recommend this "business" to anyone. The blatant disrespect for the customer just blows my minds. Thanks for running a top...