The Fix - Phone Repair, Tablet Repair and Accessories inside Walmart Whitehall — Attraction in Whitehall

Absolutely terrible experience — do NOT go here! I took my iPhone to this place to get the screen fixed, and while they did replace it, within TWO WEEKS the screen broke again. When I went back, they blamed me for the damage and refused to take any responsibility, even though one of the employees admitted that sometimes the screens they get from suppliers are low quality.

They told me “we’re phone technicians, we know what we’re doing” — clearly not, because they also said I pressed my phone too hard. It’s a freaking iPhone, not a piece of glass art. I’m supposed to answer calls, text, and use apps. Am I supposed to just look at it?

I ended up paying another $90 to fix the screen again, and this time they installed the wrong screen, which now shows diagonal lines all over. To make matters worse, my Face ID stopped working right after they messed with it, and I noticed they removed a part from inside my phone. Now my device keeps freezing, lagging, and it’s just a nightmare to use.

This place is a complete ripoff and has no idea what proper repair service looks like. Worst customer service I’ve ever experienced. Avoid at all costs — I wouldn’t recommend this place to anyone, not...

Fixed shattered screen in 10 minutes

UPDATE: they used a non-OEM display without telling me. Screen is not properly aligned (slightly raised on one side), does not support 120hz refresh rate, and does not register all touch inputs.

I would only recommend this shop if you don’t want to spend over $300 at the Apple Store and don’t mind a lower quality replacement. If you want a 1:1 replacement, I do NOT recommend this shop.

Changed rating from 5...

The owner is so pleasant and easy to work with. He is very effective and fast in repairing. This is my second time here and all my experiences are great and it took him 15mins to fix my daughter’s iPhone 13 and my son's tablet that I was told couldn't be fixed by other technians at other ships. He is great at what he does I definitely...