Advance Audio — Attraction in Wichita

I do not usuallly post review but because of my excellent experience with Nathan the guy who helped fix my dvd set up in my SUV I think that the least thing I can do is to give him a good review. I tried to install my four dvd headrest by myself just by following the manual and instruction. Based on the video pass feature each player is capable of video output and sharing the video to the next screen and passing the video around the four screen to complete a loop to share a movie by using one player to watch it simultaneously through the four dvd headrest. Well guess what? After several hours of work and tweaking I was only able to show the movie on two of them. So I went to their store to ask some professional advice to fix the problem, I need four screen to work, I have four kids and we will be driving to California and New York this summer and I want them to get entertained along the way. So I went to Advance Audio and there I met the owner of the store and he was very nice and helpful he asked what I need and though they were busy he asked one one of their technician to come out to work with me. A guy came out of their working space his name is Nathan he was very accommodating and very helpful though he was very busy he came out with me to check my set up and I explained to him what I did and what I want to do with my set up. This guy Nathan he was very knowledgeable and expert in what he do, he right away knows what to do and suggested a quick fix, we went in grab some wires (Splitter) and went back outside he hooked me and and in less than 10 minutes the problem was solved. He sent me back inside and just asked me to pay all the wires that we used, and in less than 30 minutes I was driving home and very happy with my experience with this store. I will definitely come back and do business with them, they are very nice, professional and they know what they are doing, plus I know that they are not going to rip me off like the other stores in town. Now I am planning to ask them to install Viper remote system for my Toyota Sequoia SUV in the...

The last two reviews are from the competition obviously! I have a new tundra truck that I am doing a $30,000 sound system and they also just built a custom box and installed everything and my new Tesla model S! I typically only use high-end sound quality products in my car and this is by far the only place I would take my stuff! I have went to another one of the shops in Wichita which I'm not going to say their name But they are fairly know! The other shop did the worlds worst install on my new stinger 9000 RCA's , They had the wires smashed in about five places and also broke my cupholders and my Escalade not to mention they charged me $450 for that and supposedly turned the stereo and I got into the settings of my Audison and everything was completely flat and a half the sub woofers we're not playing! I have been using advance ever cents and there is no one in the states even remotely better than them. I'm thinking the other stereo shops are hurting for business and trying to give advance a bad name but take it for me these guys are awesome! I will post some pictures of the recent two vehicles I've had done in the last month and you can judge for yourself ! I know everybody had advance very very well and trust me if there's a problem they will take care of you! No one would ever threaten...

Install was fantastic but customer service was well below expectations. I walked in and talked to the employee about what I had and what they could do for me. Went elsewhere and compared prices and reviews and decided to go back to schedule an install of an amp and 2 subs. I was told they had an opening at noon which was only 30 minutes away so I decided to grab some lunch and go back. After arriving at noon, they set me in a theater room and offered to start a movie which I declined but appreciated. After an hour, I went outside and saw my truck was still sitting where I parked it. Even though my appointment was at noon. After 3 hours nobody had updated me on the progress and I had to ask the manager to check on my truck. At that time, I was told 30 more minutes. After another hour, the manager was out to lunch so I asked the owner what was going on. he had an employee go to the shop who came back with another 20 minutes. At 3:50, the installer finally brought my truck up front. 4 hours of waiting for 2 subs, and an amp To be installed is crazy, but with absolutely no communication, explanation, or apology is even crazier. I don't appreciate having my time wasted. I will absolutely never give them my business again and would definitely not reccomend them unless you like your time...