Boston Logan International Airport
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This is a great airport! We flew in to terminal B from Nashville on our way to Iceland (terminal E). We had a 5 hour layover and were considering grabbing a lobster roll outside the airport somewhere but realized the airline we were flying to Iceland does not participate in TSA Precheck and we didn't want the hassle coming back in so we stayed and ate at Legal Seafood (there's one in each terminal). It was delicious albeit expensive. The walk down to terminal E from B took a while (about 24 minutes) but we passed lots of super comfortable seats and private sitting areas. I was amazed at all the comfy seating everywhere. Even the standard seating was great because there were charging ports that worked (ahemm...Nashville). Lots of shopping and restaurant options. Also noticed 2 playgrounds for young children. Arrival from Iceland was delayed and we entered the airport at just after 9.30pm. We were sitting in seat 9 on the plane and used Mobile Passport to go through customs. We were through and near the exit of the airport booking a hotel for the evening within 20 minutes. I cannot remember if we would have had to go back through security had we made our connecting domestic flight but I believe so. We were going to try to grab an earlier flight on Southwest (leaving 45 minutes after scheduled landing) if we were about to make it time (as it turns out, we didn't even make our planned flight) but I think it would have been super tight, especially considering the gate closes 10 minutes prior and we'd have had to check to see if there was room at the gate (we did not check luggage). Anyway, the only room for improvement I can see is putting some of those Ride Share sign down in arrivals. It's great to see them in departures but why are they there?? Fyi, you have to go upstairs and follow the purple signage (it's a long journey). There is also a Hilton hotel near Ride Share pickup area but I had already booked and it was nonrefundable. Looked like it would have been $300 for 3 hours of sleep, not worth it. Lol Although maybe I'd have gotten 4 hours in the time it took us to get to ours. We arrived at 3.38am the next morning. TSA Precheck didn't even open until 3.45am so we waited until 3.48am when they finally opened (our flight was at 5.05am). We were through security at 3.53am, after they checked out my bread to make sure I wasn't smuggling anything in. Lol
Justine Vild
00
I have been to many airports And most of them were much better airports. I've been to Logan many many times and my opinion of this poor excuse is not changed. Not that it's 100% bad. But it is a nightmare. It is hard to navigate. Roads are confusing. Parking availablity is inconsistent. There's basically one lane to get into the airport. So when you go in and if there's any traffic there's a huge backup. There are no reasonable traffic controls. All the police are collected at the terminals and there is almost no effort to help the consumers and the flyers to experience a smooth transition into the airport and into the terminals. I don't know who they used to lay out the transportation grid but in my opinion that person or that company was totally incompetent. I dread going to this airport. Sometimes it borders on a nightmare. About half the airport is drab and almost depressing. Seating is meager until you pass security. I dread going there and dread being there. . It could be much better designed. Plenty of signs. But some of the signs especially the terminals are impossible to read. The entry road from the south is one lane, easily missed. Today I encountered a very rude person when I went to park. This person was extremely arrogant, communicated poorly, verbally abusive and rude. Parking costs are outrageous . I was there yesterday and it seems that the administration of the airport shows zero concern for consumers and flyers. It is pathetic that in a major city like Boston there's an airport that is so poorly designed. But it's a money making operation and any comfort is after you enter the gate area. Before that it borders on disgusting and after that it's much more comfortable but the food is outrageously expensive. But it is the only show in town.
Henry Lebensbaum
00
★★★★★ Fantastic Experience at Boston Logan International Airport’s New Terminal, Terminal E Business Lounge & Etihad Airways My experience at Boston Logan International Airport during my 2024 trip to the U.S. was outstanding, thanks to the newly developed terminal building and the seamless experience flying with Etihad Airways. The new terminal is a game-changer, offering modern design, spacious walkways, and an abundance of natural light that create a welcoming atmosphere. The improved seating areas, expanded dining and shopping options, and upgraded facilities made the airport experience incredibly smooth and enjoyable. A major highlight was the Terminal E Business Lounge, which provided a comfortable and quiet space to relax before my flight. The lounge featured plush seating, a great selection of food and beverages, high-speed Wi-Fi, and private workspaces, making it an ideal spot for both business and leisure travelers. Flying with Etihad Airways was equally impressive. From the efficient check-in process and friendly staff to the well-organized security procedures, everything was handled with professionalism. The Etihad lounge added an extra touch of luxury, offering premium dining, excellent service, and a relaxing environment before boarding. Overall, the combination of Logan’s new terminal, the Terminal E Business Lounge, and Etihad’s world-class service made my travel experience truly exceptional. Whether you’re flying for business or leisure, Boston Logan’s upgrades and Etihad Airways’ excellence make for a smooth and enjoyable journey. Highly recommended!
Ahmed Wazir
00
I am writing to express my deep dissatisfaction with the current state of Boston Logan Airport. As a frequent traveler, I have noticed a significant decline in the overall condition of the facilities, which is both disappointing and frustrating. Firstly, the cleanliness of the airport leaves much to be desired. The restrooms are often unkempt, with overflowing trash bins and unsanitary conditions. The waiting areas and walkways also appear neglected, with litter and debris scattered throughout Secondly, the infrastructure itself seems to be deteriorating. Broken seats, malfunctioning equipment, and poorly maintained amenities contribute to an overall feeling of neglect. Specifically, the chairs in the waiting areas are in terrible condition, with many of them ripped and in desperate need of repair or replacement. What is particularly concerning is the apparent lack of investment in maintaining and improving the airport. Despite the significant revenue generated by Boston Logan Airport, it seems that these resources are not being adequately allocated to ensure a comfortable and pleasant experience for travelers. I urge the relevant authorities to address these issues promptly. Proper maintenance and upkeep of the airport are essential not only for the convenience and safety of passengers but also for maintaining the reputation of Boston as a world-class city. Thank you for your attention to this matter. I look forward to seeing improvements in the near future.
diego lopez
00
General Edward Lawrence Logan International Airport, known as Boston Logan International Airport and commonly as Boston Logan, Logan Airport, that is located in East Boston, Winthrop, Massachusetts. It is named after General Edward Lawrence Logan, a 20th-century war hero native to Boston, Massachusetts. It opened in 1923, covers 2,384 acres, has six runways and four passenger terminals, It is the largest airport in both the Commonwealth of Massachusetts and the New England region in terms of passenger volume and cargo handling as well as the busiest airport in the Northeastern United States outside the New York metropolitan area. Logan International Airport has four lettered passenger terminals, A, B, C, and E, and 102 gate positions in total. With the exception of flights from destinations with U.S. Customs and Border Protection preclearance, inbound international flights arrive at Terminal E for customs screening since the other terminals do not have customs screening facilities. All terminals are connected by pre-security shuttle buses and by the SL1 branch of the MBTA Silver Line BRT, and Terminals A, B, and E via pre-security moving walkways. Moving walkways also connect the terminals to a central parking garage designed for consolidated service between all four terminals and the garage itself. Post-security connection between Terminals B, C and E is available.
M K
00
Erica (Work Delta Sandiego) is extremely rude! Maria and Mcnell are also extremely rude! The gentleman at delta front desk told me that Maria changed my flight and that it was ok for me to go through tsa and to the gate. After I waited for hours Erica yelled and made this huge scene as if I was the one in the wrong saying that I am unable to board the plane to LA even though I was told it was ok (the guy just forgot to give me my boarding pass ticket) Mcnell found Maria and Maria said she did not say it was ok so I gave her a description of the guy at the front desk and told her that he said that you said everything is confirmed. Maria did not know the policy and she had a horrible attitude. Erica, Maria and Mcnell made me miss my flight to Los Angeles because they did not know delta’s policy. Maria charged me $249 additional dollars when I was not suppose to pay anything to modify. I was able help myself and modify my own flight but it is so inconvenient because Maria rebooked me for the wrong flight and I have to find somewhere overnight to sit until my flight to LA leave in the morning. I spoke to a guy that work at the airport and he told me that USO doesn’t close until 8am so I am going to go over there. (Update: USO is CLOSED and doesn’t OPEN until 8am)
Keria
10
Nearby Attractions Of Boston Logan International Airport
American Airlines Admirals Club
The Lounge
Spirit Airlines
British Airways Lounge at Logan Airport
Chase Sapphire Lounge by The Club BOS
Delta Sky Club (A7)
USO Boston Logan Airport
Emirates Airline
Natalie’s Candy Jar

American Airlines Admirals Club
4.4
(489)
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The Lounge
3.2
(489)
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Spirit Airlines
3.0
(478)
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British Airways Lounge at Logan Airport
4.2
(341)
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Nearby Restaurants Of Boston Logan International Airport
Dine Boston Bar & Grille
Legal Sea Foods - Logan Airport Terminal E – Gate 9
Davio's Northern Italian Steakhouse
Vineyard Grille
Legal Sea Foods - Logan Airport Terminal C
Wahlburgers
Monica's Mercato
not your average joe's
Kelly's Roast Beef
Legal Sea Foods - Logan Airport Terminal B Connector

Dine Boston Bar & Grille
4.0
(277)
$$
Click for details

Legal Sea Foods - Logan Airport Terminal E – Gate 9
4.0
(251)
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Davio's Northern Italian Steakhouse
4.4
(300)
$$$
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Vineyard Grille
3.7
(215)
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Basic Info
Address
East Boston, MA 02128
Map
Phone
(800) 235-6426
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Website
massport.com
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Reviews
Overview
4.1
(9K reviews)
Ratings & Description
cultural
accessibility
attractions: American Airlines Admirals Club, The Lounge, Spirit Airlines, British Airways Lounge at Logan Airport, Chase Sapphire Lounge by The Club BOS, Delta Sky Club (A7), USO Boston Logan Airport, Emirates Airline, Natalie’s Candy Jar, restaurants: Dine Boston Bar & Grille, Legal Sea Foods - Logan Airport Terminal E – Gate 9, Davio's Northern Italian Steakhouse, Vineyard Grille, Legal Sea Foods - Logan Airport Terminal C, Wahlburgers, Monica's Mercato, not your average joe's, Kelly's Roast Beef, Legal Sea Foods - Logan Airport Terminal B Connector

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