Boston Logan International Airport
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This is a great airport! We flew in to terminal B from Nashville on our way to Iceland (terminal E). We had a 5 hour layover and were considering grabbing a lobster roll outside the airport somewhere but realized the airline we were flying to Iceland does not participate in TSA Precheck and we didn't want the hassle coming back in so we stayed and ate at Legal Seafood (there's one in each terminal). It was delicious albeit expensive. The walk down to terminal E from B took a while (about 24 minutes) but we passed lots of super comfortable seats and private sitting areas. I was amazed at all the comfy seating everywhere. Even the standard seating was great because there were charging ports that worked (ahemm...Nashville). Lots of shopping and restaurant options. Also noticed 2 playgrounds for young children. Arrival from Iceland was delayed and we entered the airport at just after 9.30pm. We were sitting in seat 9 on the plane and used Mobile Passport to go through customs. We were through and near the exit of the airport booking a hotel for the evening within 20 minutes. I cannot remember if we would have had to go back through security had we made our connecting domestic flight but I believe so. We were going to try to grab an earlier flight on Southwest (leaving 45 minutes after scheduled landing) if we were about to make it time (as it turns out, we didn't even make our planned flight) but I think it would have been super tight, especially considering the gate closes 10 minutes prior and we'd have had to check to see if there was room at the gate (we did not check luggage). Anyway, the only room for improvement I can see is putting some of those Ride Share sign down in arrivals. It's great to see them in departures but why are they there?? Fyi, you have to go upstairs and follow the purple signage (it's a long journey). There is also a Hilton hotel near Ride Share pickup area but I had already booked and it was nonrefundable. Looked like it would have been $300 for 3 hours of sleep, not worth it. Lol Although maybe I'd have gotten 4 hours in the time it took us to get to ours. We arrived at 3.38am the next morning. TSA Precheck didn't even open until 3.45am so we waited until 3.48am when they finally opened (our flight was at 5.05am). We were through security at 3.53am, after they checked out my bread to make sure I wasn't smuggling anything in. Lol
Justine VildJustine Vild
10
Terminal C at Boston Logan Airport is a major upgrade from its previous state. The terminal now boasts a sleek, modern design with plenty of natural light and comfortable seating. One of the most noticeable improvements is the addition of numerous USB charging stations throughout the terminal. This means you can easily keep your devices powered up while waiting for your flight, without having to worry about finding an outlet. When it comes to dining options, Terminal C has something for everyone. There's a wide variety of restaurants and cafes, offering everything from quick-service fast food to upscale dining. Whether you're craving a hearty meal, a light snack, or a refreshing beverage, you're sure to find something to satisfy your taste buds. And with so many options to choose from, you're never far from a delicious meal or a satisfying snack. Overall, the updated Terminal C at Boston Logan Airport offers a much more pleasant and convenient experience for travelers. With its modern amenities, comfortable seating, and diverse dining options, it's a significant improvement over the previous version of the terminal.
Amalia HartlingAmalia Hartling
00
I am writing to express my deep dissatisfaction with the current state of Boston Logan Airport. As a frequent traveler, I have noticed a significant decline in the overall condition of the facilities, which is both disappointing and frustrating. Firstly, the cleanliness of the airport leaves much to be desired. The restrooms are often unkempt, with overflowing trash bins and unsanitary conditions. The waiting areas and walkways also appear neglected, with litter and debris scattered throughout Secondly, the infrastructure itself seems to be deteriorating. Broken seats, malfunctioning equipment, and poorly maintained amenities contribute to an overall feeling of neglect. Specifically, the chairs in the waiting areas are in terrible condition, with many of them ripped and in desperate need of repair or replacement. What is particularly concerning is the apparent lack of investment in maintaining and improving the airport. Despite the significant revenue generated by Boston Logan Airport, it seems that these resources are not being adequately allocated to ensure a comfortable and pleasant experience for travelers. I urge the relevant authorities to address these issues promptly. Proper maintenance and upkeep of the airport are essential not only for the convenience and safety of passengers but also for maintaining the reputation of Boston as a world-class city. Thank you for your attention to this matter. I look forward to seeing improvements in the near future.
diego lopezdiego lopez
100
Erica (Work Delta Sandiego) is extremely rude! Maria and Mcnell are also extremely rude! The gentleman at delta front desk told me that Maria changed my flight and that it was ok for me to go through tsa and to the gate. After I waited for hours Erica yelled and made this huge scene as if I was the one in the wrong saying that I am unable to board the plane to LA even though I was told it was ok (the guy just forgot to give me my boarding pass ticket) Mcnell found Maria and Maria said she did not say it was ok so I gave her a description of the guy at the front desk and told her that he said that you said everything is confirmed. Maria did not know the policy and she had a horrible attitude. Erica, Maria and Mcnell made me miss my flight to Los Angeles because they did not know delta’s policy. Maria charged me $249 additional dollars when I was not suppose to pay anything to modify. I was able help myself and modify my own flight but it is so inconvenient because Maria rebooked me for the wrong flight and I have to find somewhere overnight to sit until my flight to LA leave in the morning. I spoke to a guy that work at the airport and he told me that USO doesn’t close until 8am so I am going to go over there. (Update: USO is CLOSED and doesn’t OPEN until 8am)
KeriaKeria
10
I hope the airline management and TSA read this review. I went to Boston Logan Airport at 3 a.m. for an early flight to Dallas, traveling with my dad, who is over 62 years old. There was no one in line when we arrived. I noticed a bald security agent closing off the line, and I politely asked if my dad and I could take a shortcut since there was no one else waiting. I was asking this as a courtesy for my dad. However, the agent firmly said no and made us walk through the entire zigzag line with our bags, even though it was completely empty. (I’ve taken a picture of him, and he is marked in blue in the image.) Later, before we went through the security screening, another TSA agent (also visible in the blue-marked picture I shared) was incredibly rude. I don’t understand why someone would choose this line of work if they don’t enjoy dealing with people. If you’re unhappy, don’t take it out on travelers. Another passenger even agreed with me, saying that TSA agents at Boston Logan Airport are often rude. I have traveled extensively and been to many airports, but I have never encountered TSA agents as rude as those at Boston Logan Airport.
E John InanE John Inan
20
Boston Logan has improved a lot recently; more shops, more restaurants, everywhere is nice and clean. The bathrooms seem to have been updated recently with green light above each stall to indicate availability which is such a cool feature! Parking is expensive though but what isn’t expensive in Boston. The reason that I’m giving Boston Logan 3 stars rating is because of the hassle one can expect to experience flying to Boston from other countries. Not sure why but I was stopped last time by a staff who asked me if I brought in any food from oversea, after I answer No, he proceeded to ask if I brought any noodles (!?). very weird question. Unsure if it was because I look Asian and he assumed that we just love noodles so much that we gotta buy them from oversea and bring it to the US. And plus, what is wrong with bringing noodles?!? As far as I know, flour and products made from it, from wheat to cornmeal, are allowed, as are noodles and ramen.
Linh NguyenLinh Nguyen
00
Nearby Attractions Of Boston Logan International Airport
American Airlines Admirals Club
The Lounge
Spirit Airlines
British Airways Lounge at Logan Airport
Chase Sapphire Lounge by The Club BOS
Delta Sky Club (A7)
USO Boston Logan Airport
Emirates Airline
Hudson Booksellers

American Airlines Admirals Club
4.4
(471)
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The Lounge
3.2
(465)
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Spirit Airlines
3.0
(494)
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British Airways Lounge at Logan Airport
4.2
(333)
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Nearby Restaurants Of Boston Logan International Airport
Dine Boston Bar & Grille
Legal Sea Foods - Logan Airport Terminal E – Gate 9
Vineyard Grille
Davio's Northern Italian Steakhouse
Legal Sea Foods - Logan Airport Terminal C
Wahlburgers
Monica's Mercato
not your average joe's
Kelly's Roast Beef
Legal Sea Foods - Logan Airport Terminal B Connector

Dine Boston Bar & Grille
4.0
(269)
$$
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Legal Sea Foods - Logan Airport Terminal E – Gate 9
4.0
(242)
$$$
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Vineyard Grille
3.7
(205)
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Davio's Northern Italian Steakhouse
4.4
(297)
$$$
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Basic Info
Address
East Boston, MA 02128
Map
Phone
(800) 235-6426
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Website
massport.com
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Reviews
Overview
4.1
(8.5K reviews)
Ratings & Description
attractions: American Airlines Admirals Club, The Lounge, Spirit Airlines, British Airways Lounge at Logan Airport, Chase Sapphire Lounge by The Club BOS, Delta Sky Club (A7), USO Boston Logan Airport, Emirates Airline, Hudson Booksellers, restaurants: Dine Boston Bar & Grille, Legal Sea Foods - Logan Airport Terminal E – Gate 9, Vineyard Grille, Davio's Northern Italian Steakhouse, Legal Sea Foods - Logan Airport Terminal C, Wahlburgers, Monica's Mercato, not your average joe's, Kelly's Roast Beef, Legal Sea Foods - Logan Airport Terminal B Connector

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