Hudson Booksellers — Local services in Boston

I just went in there and had such a rediculous experience. There were 2 girls working in the store. One was in front of the counter organizing candy and the other girl was behind the counter on the other side. I walked up to the counter, the one in front asked me if Iwas all set, i said yes so she pointed to the counter to put my stuff down. Neither of them move or proceed to ring me up, they begin arguing about ‘who’s register it is’. I finally had to say — I have a flight to catch, can someone please ring me up!? The one behind the counter moved and rang me up, both with their heads down and super rude. This was Gate B American Airlines terminal. Sense of urgency is a thing in airports these girls need to get it together and act professionally and not argue about doing...

I stopped in Hudson booksellers last week before my flight back to DC. There were two young ladies working and I asked for a book suggestion. They inquired about the genre I typically read and we discussed different books. After a few minutes they suggested “The Immortalists.” It was a perfect fit for me. I so appreciate the time they took. I understand reading is a very personal choice and yet they personalized their...

Untrained employees with no respect for the customer. I needed a bottle of water and bought some nuts, waiting to be served and I Employee with no experience in the lottery, finally managed to finish the service and I would be next already waiting 6 minutes, he ignored me and attended to others who arrived much later, no paying attention to correct care. I don't recommend this store. Logan Airport Boston, Terminal E...