The Salvation Army Thrift Store & Donation Center — Attraction in Woonsocket

This is to the Owner of the Woonsocket Salvation Army... My husband and I went in to look for a couch today. We found a two piece set that we liked and decided to inspect it. We took all the cushions off, checked out the back, and even tilted it to look underneath. There was only one tag on this couch. If there was another one, we would have seen it! After paying for the set, we had to finagle a truck in order to bring it home. When they finally brought the couch down, it was the wrong one. Apparently the tag was on the wrong couch set. First, it's not my job to check the tags on every couch. Second the female worker who was helping the manager, accused me of switching the tags!! I found this extremely unprofessional, disrespectful, and rude!! I told her to go back and watch the surveillance, because I DID NO SUCH THING! Someone with that attitude and unprofessionalism should not be working for you. She claims to walk around every 30 minutes to check tags. Well, I never saw her, and apparently she isn't doing her job. I'm extremely disheartened and angry with this experience and the female worker. Linda, the manager, did refund our money, and acted professionally. However, I feel that we should have been honored the price we paid. Especially since it was the ONLY tag on the couch, no one checked the ticket number with the couch we thought we were purchasing prior to us paying, and the rudeness/unprofessionalism of the female worker was WAY out of line. I will no longer donate or go to the Woonsocket location because of her. Thank...

This is to the owner of the Woonsocket Salvation Army. I found a full set of bedroom furniture and I bought it and l was there last week and the guys he worked upstairs he asked me are you here today to pick up the room. I told him no l will come next week to take it. And l was there yesterday to pick up the room, and the room wasn’t there because they resale my room without calling me to let me know this is the next step if you aren’t coming to pick up the room. This is extremely unprofessional, disrespectful,and very rude. The manager was lying because she didn’t call me.when l showed the manager my phone to approve she didn't call me, she said it’sn’t my job to call customer. Then you should not be a manager there if you are not taking care of your customers. And she refused to refund me the money Please l need action taken and l need...

I went in to see if they had twin mattresses or boxsprings. It’s probably better to get something new for that anyways, but they do not sell that. I walked out with a television to replace the one that I have that makes a sizzling noise when I turn it on. The one that I got from the store works good. It’s a little bigger than my old one and I was not thinking of the space that I needed when I got it. It fits barely. Been years since I have been inside the store. People shopping are very diverse. One of the ladies shopping there was nice enough to help me and give me a ride back home. I discerned that she is really nice. But as far as for the mattress and boxspring and a couch, I think I will buy them...