Just left. And have been coming to pawn max since they arrived in Zephyrhills. Normally the service is great when I go but when my husband went up there for his smart watch they said they were only taking high end so he walked back in with his Gucci watch just wanting a loan. First off the man at the front counter lied said that the watch was worth 200.00 on ebay. BS it's a 800.00 watch and on ebay 327.00. was the lowest I saw. Stereo typing people is not good business. I called the one in Tampa the advised as long as it ticks they would take it. I loved this pawn max for almost a decade. Now I'm not so sure. He ended up turning my husband away, over this Gucci watch that belonged to his father that passed in 5/2021 and with loosing his oldest daughter recently rejection is hard. Times are hard enough and this man that my husband dealt with at the counter could have given a better excuse then "I'm just the messenger". So whoever runs the place that he claims he talked to in the back I really hope you were legitimately honest about why you could not accept the watch. Very disappointed that I had never been turned away at this...
Read moreWent in everything was definitely overpriced I still got a sound bar that was supposed to come with a remote and everything with it. He said everything was tested and worked got home it was the wrong remote didn't go with it at all. I tried multiple times calling and getting on the website and that was just not happening. nothing would go through at all couldn't even get on their website so I had to turn around and drive all the way back waste my gas my time my effort and like hey man can you just find the remote that goes with it. He took it back to look for it super quick. He couldn't find it said they probably just took it in and they didn't even test the remote like they said that they did in the advertisement and then refuse to do anything for compensation me for not having the proper stuff with what I bought. Just think it's very wrong to falsely advertise something and not stand behind it when you or your crew mess up. Years ago this place used to be really good somebody else took over or something it has gone downhill. And I didn't even get an apology on behalf of the store screw up very...
Read moreFirst, I would like to say, that I highly recommend Pawn Max over any other pawn shop in the area to anyone that is looking to get the highest price for items they are selling. They definitely offer the most money for pretty much all items I have taken to sell. Next, if you are looking to buy anything and you don't mind if the item/items are slightly used, then Pawn Max is the best place to go because they have the best prices in comparison to any other shops in the vicinity, and often have great sales running like 40% off all tools, which is great for someone like me who is in the construction field. Last, but most definitely not least, the staff at Pawn Max is compiled of the nicest and most knowledgeable crew of people in the industry, hands down. They are all great and make your whole experience a very pleasant one (especially my favorite, ahem, Shay, who is the absolute sweetest and most friendly person I have had the pleasure of dealing with at the store, and don't you go blushing now girl...lol). So, Pawn Max gets 5 ⭐'s from me and I would give them...
Read more