Wyndham Grand Phu Quoc
Wyndham Grand Phu Quoc things to do, attractions, restaurants, events info and trip planning
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## Wyndham Grand Phu Quoc: A Paradise for Families, Especially with Ms. Hang's Fantastic Kid's Club experience! We recently stayed at the Wyndham Grand Phu Quoc and were absolutely thrilled with the experience, particularly for our children. The hotel boasts a fantastic Kid's Club, which kept our kids entertained for hours on end, both indoor and outdoor. The Kid's Club itself is a great place with packed with activities and toys suitable for children under 10. Our kids especially enjoyed the bounce house and color activity, where they could bond and share with other children. However, what truly elevated the Kid's Club experience was the exceptional staff, especially Hang. Hang went above and beyond to ensure our children had a memorable time. She was*patient, attentive, and incredibly kind, always ready to engage with the children and organize fun activities. One particular highlight was when Hang personally helped make balloon animals and apply henna designs for the kids. This small gesture made a huge difference, and the children were absolutely delighted with their personalized creations. Overall, the Wyndham Grand Phu Quoc provided a wonderful family vacation experience. The excellent facilities, diverse activities, and especially the caring staff made it a place where both children and adults could relax, have fun, and create lasting memories. We highly recommend this resort to any family looking for a perfect getaway in Phu Quoc.
Peter Nguyen
00
Hotel Review: Wyndham Grand Phu Quoc Our recent stay at Wyndham Grand Phu Quoc was a mixed experience, leaving us with both admiration and disappointment. We stayed in a two-bedroom villa, and while the villa itself was stunning, the overall experience was mediocre at best for a property of this caliber. The Villa The villa was undoubtedly the highlight of our stay. The layout, design, beds, and private pool were exceptional, creating a luxurious and relaxing atmosphere. However, we noticed stains on the sofa and chairs, which clearly indicated a lack of deep cleaning. For a luxury property, this oversight in maintenance is surprising and detracts from the otherwise impressive setting. Additionally, while the villa includes a kitchen, it was disappointing to find that there were no cooking utensils or cutlery provided—not even the basics. When we inquired about using the kitchen, we were informed that there was a VND 500,000 charge to access the kitchen facilities. This is the first time we’ve encountered a luxury hotel charging extra for something that should naturally accompany a villa with a kitchen. If the villa had no kitchen, this might be understandable, but this policy feels unreasonable and poorly thought out. Breakfast Spread The breakfast was far from what you’d expect from a 5-star hotel. The spread was plain and limited, with options such as pancakes and waffles that were neither fluffy nor appetizing. The lack of variety and uninspiring presentation left us unimpressed. For a hotel of this reputation, a more extensive and well-prepared breakfast should be a given. Service The most noticeable drawback during our stay was the service quality. The hotel seemed understaffed for its size, which impacted the level of service provided. Many requests—such as buggy service, room service orders, or kitchen inquiries—were met with visible frustration from staff, who appeared annoyed and eager to get rid of us. While we understand the challenges of managing a busy hotel, guests paying premium rates deserve courteous and attentive service. Another significant issue was the language barrier. Many staff members lacked a decent level of English, which led to frequent miscommunications that left both sides frustrated. For an international brand, this is an area that desperately needs improvement through proper training. Final Thoughts In summary, the villa was fantastic, and the hotel’s design and amenities had great potential, but the lack of attention to cleanliness, service quality, and the breakfast experience left much to be desired. At its current level of service and with the additional charges for basic amenities, the experience does not justify the premium price. Will I return? With so many other options available in this price range, it’s unlikely. Unless the service, cleanliness, and overall guest experience improve significantly, I’d suggest looking elsewhere for better value.
Adi Zharif
00
My family and I visited Naia Spa during our stay at Radisson Blu Resort Phu Quoc, and the experience was unfortunately overpriced, underwhelming, and left us feeling misled. My mother had a facial, which cost around SGD$40, and it consisted of nothing more than repetitive scrubbing with soap. There were no masks, serums, or proper skincare steps - it felt rushed and amateurish. We also tried the hair care service, which was similarly priced at SGD$40 per person. All three of us found it severely lacking. It involved a quick wash with soap, no proper scalp massage, conditioner, or actual care - certainly not what one would expect at this price point. My boyfriend and I also went for a massage, which cost over SGD $60 each. While my therapist was passable, his was clearly untrained and unsure of what to do, constantly looking over at mine for cues. His massage was uncoordinated and ineffective, far from the relaxing experience we had hoped for. To make matters worse, at the end of the session, we were pressured to leave a five-star review on Google Maps. The staff stood over us while we wrote it on our phones, which felt coercive and inappropriate. This interaction left me feeling deeply uncomfortable and misled, especially since I had relied on those very reviews when deciding to book the spa. After this experience, I strongly suspect that many of the glowing five-star reviews on their page were also forced in a similar manner. It’s disappointing and feels deceptive - as a customer, I felt lied to. Although the spa may appear clean and inviting, the actual service quality does not justify the pricing, nor does it match the standards it tries to portray. It felt more like a tourist trap than a genuine spa. I do not recommend Naia Spa, and I would encourage others to look for better-value, more transparent establishments elsewhere on the island.
Jia Yi Sim
00
Location is good, near Vin Wonder, Safari, Grand World. Hotel also offer free shuttle bus from/to airport. The room is well decoration, good amenities. We stayed in block B, a bit far from the reception, but it is good for walking.
Phuong Hoang
00
first time to come to phu quoc and stayed here at Wyndham Grand Phu Quoc. staff immediately greeted us and took the heavy luggage. served some refreshing drink while we decide which room to book.. allowed us to choose which is the best deal to book - online or at the counter. stay overnight only at the said property but will definitely come back and stay here. thank you for the wonderful service. Bought some bath robe as souvenir (half million more or less)
Anna Esther Ang
00
Nice experience. The stuff and atmosphere is pretty chill and relaxing. Will definitely come back!
W C
00
Nearby Attractions Of Wyndham Grand Phu Quoc
Vinpearl Resort & Spa Phú Quốc
VinHolidays Fiesta Phú Quốc
Radisson Blu Resort, Phu Quoc
Grand World Phú Quốc
Thủy Cung Vinpearl Land Phú Quốc
Wyndham Garden Grandworld Phu Quoc
Teddy Bear Museum
Corona Resort & Casino Phu Quoc
Pink Pearl Spa - Grand World Phú Quốc
Teddy Bear Museum

Vinpearl Resort & Spa Phú Quốc
4.9
(10.8K)
Click for details

VinHolidays Fiesta Phú Quốc
4.9
(3.4K)
Click for details

Radisson Blu Resort, Phu Quoc
4.8
(2.7K)
Click for details

Grand World Phú Quốc
4.5
(2.2K)
Click for details
Nearby Restaurants Of Wyndham Grand Phu Quoc
Nhà hàng CO OI 꼬어이
Nhà hàng Vua Hải Sản
#JMT Korea Restaurant Grand World Phú Quốc
Cơm Nhà Phú Quốc 껌냐 푸꾸옥
Mai Hương Restaurant - Grand World Phú Quốc
Hải sản Cường Kua - Grand World Phú Quốc, Grand World Restaurant, 大世界好吃餐厅, 맛있는 해산물 레스토랑
Mai Hương Beachfront
Nautilus Restaurant
Atlantis restaurant
Bếp Nhà Restaurant - Grand World Phú Quốc (sông Venice)

Nhà hàng CO OI 꼬어이
4.7
(1.1K)
Click for details

Nhà hàng Vua Hải Sản
4.8
(849)
Click for details

#JMT Korea Restaurant Grand World Phú Quốc
4.8
(822)
$$
Click for details

Cơm Nhà Phú Quốc 껌냐 푸꾸옥
4.7
(770)
Click for details
Basic Info
Address
Bãi Dài, Gành Dầu, Phú Quốc, Kiên Giang 922251, Vietnam
Map
Phone
+84 297 3691 555
Call
Website
wyndhamhotels.com
Visit
Reviews
Overview
4.9
(8.2K reviews)
Ratings & Description
attractions: Vinpearl Resort & Spa Phú Quốc, VinHolidays Fiesta Phú Quốc, Radisson Blu Resort, Phu Quoc, Grand World Phú Quốc, Thủy Cung Vinpearl Land Phú Quốc, Wyndham Garden Grandworld Phu Quoc, Teddy Bear Museum, Corona Resort & Casino Phu Quoc, Pink Pearl Spa - Grand World Phú Quốc, Teddy Bear Museum, restaurants: Nhà hàng CO OI 꼬어이, Nhà hàng Vua Hải Sản, #JMT Korea Restaurant Grand World Phú Quốc, Cơm Nhà Phú Quốc 껌냐 푸꾸옥, Mai Hương Restaurant - Grand World Phú Quốc, Hải sản Cường Kua - Grand World Phú Quốc, Grand World Restaurant, 大世界好吃餐厅, 맛있는 해산물 레스토랑, Mai Hương Beachfront, Nautilus Restaurant, Atlantis restaurant, Bếp Nhà Restaurant - Grand World Phú Quốc (sông Venice)

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