Happy Days Hotel — Hotel in Bahrain Island

Warning!!

When I first arrived in the area, I expected the hotel to be clean and well-maintained. However, I quickly realized that the location was less than desirable, especially with a nightclub situated in the building. Thankfully, I was alone; if I had been with my family, it would have been a complete nightmare. The room itself was not clean; the carpet was stained and dirty from previous smokers, despite my request for a non-smoking room.

I reached out to the agent to cancel my reservation, as it did not meet my expectations—those photos were misleading, to say the least. After two frustrating hours trying to contact agent customer support, they informed me that the hotel had refused to cancel my booking. This left me with no option but to either stay or book another hotel, effectively losing my payment. I was shocked, as I had paid in full through an app, expecting them to hold the money until check-in.

Reluctantly, I headed to the hotel, bracing myself for what I would encounter. The receptionist was indifferent and offered poor customer service, stating that my room was already booked. When I asked if the hotel was full or empty, she simply said it didn’t matter. I pressed her, noting that if the hotel was empty, the room should still be available for others to book. She offered no assistance.

Eventually, I just took the keys and went to my room, where the smell of smoke was overpowering. I called the receptionist again to report the issue and reiterated my request for a non-smoking room. A few minutes later, a cleaner arrived, asking why I had called; she only brought an air freshener as a solution.

That night, I had to crank up the AC and play background noise just to try to sleep, as the music from the club was so loud it felt as if I were inside it. Overall, my experience was disappointing, and I would not recommend this hotel. It feels like a trap, and the pictures are...

Not clean : carpet is not clean , bath towel some of it had red spots , bed sheets are so mush used it's almost worn-out.||Uncomfortable : bed matters is very bad from you back it's like V shape||Bad staff: I arrived late at night the receiption ask for my passport for check-in procedure and he did not gave ||Me back my passport and lock it in his desk ,I did not notice and in the next morning I went out , usually I keep my passport in my pocket all the time , and I noticed it's missing I spent hours looking for it , traced back to every where I went , I called the taxi services , I checked my room , eventually I in my way to report it to the police I remembered that the reception ask me for the passport and he did not gave it back , I went to reception and ask for my passport , the looked inside and said we keep the customers passport , and I took back my passport , they said we keep your passport with us so you don't loose it.||And many...

The worst hotel receptionist I ever experienced in my whole life. ||Start with a very rude Indian male receptionist with an oversized coat and a not polite and seems like provocative attitude of a Moroccan lady receptionist who’ll going to initiate a fight or argument. ||They are not approachable nor helpful and I even feels like we were harassed infront of the two. When we were trying to talk to explain, the Indian guy were shutting us off, instead of listening to our side first as guests. ||The room is not clean. Floor seems not brush, bath tub is not clean, there was even hair in the toilet’s floor. The corners of the room were dusty.||Reception staff were seems unprofessionals so even the room rate was cheap still its not worth the rate due the very poor quality of service. ||Our Vacation ain’t perfectly good because of our uncomfortable stay...