First let me say that I am rating this hotel based off of the carnaval price of close to 200 USD per night. I wouldn't be as picky if it were cheaper probably. Starting with the breakfast the selection was a decent size but the eggs were watered down every morning. And do not eat the sausage as it is just low quality grade hot dogs. Also not one of the "fresh juices" is what it says. It is more of a half water half juice combo. Our room smelled like urine when we got in there and we had to ask the front desk after 3 days for someone to come clean it. We had to ask them numerous times too. When the finally sent someone though they did have then change the mattress. The light fixture above the shower was hanging. The towels were extremely thin as well. Next thing I will touch on is the rooftop. When it says there is a pool up there that is a very loose description. It is more of a large bath. And the water looked gross. Like you couldn't see the bottom of the pool gross. We went up to the rooftop 4 out of the 5 days that we were there excited to go and have a drink but not once was there anyone up there at the bar to serve us. This was all during business bar hours too. The front desk staff was friendly it seemed, but..... I have to say that I have been all over Europe and am currently in Sao Paulo and have never had a front desk staff not try to speak English to me. My girlfriend is Brazilian so they wouldn't even try. They just spoke to her the whole time. I thought it might be a thing down here until I came to the hotel I am currently at in Sao Paulo and everyone spoke to me in English down to the cleaning staff. The bellhops were extremely attentive and very friendly. They always held the elevator door for you or greeted you with a smile. The location was wonderful too. But the Olinda hotel is right around the corner and is around the same price so when I go back in a week and a half I will be...
Read moreThe hotel has 4 starts but is a less that 3 stars. The rooms indicates it's a queen bed and their two small individual beds, I am a short person and I do not fit. The pillow covers are old and also the bed covers.|It is not clean, starting with the bathroom, the shower doors base is not clean and the floor is not very clean. The amenities' quality is not very good.|The bath towels are very thin and the one that you place on the floor has holes.|The A/C makes a lot of noise and does not cool the rooms.|The electrical connections do not have grounding so you will net an adapter.|The "pool" is very small and you have to go up a lot of stairs after the elevators lasts floor.|The curtains have a lot of dust and are dirty.|The restaurant is small and has about 10 tables so it gets very crowded at breakfast, you have to win a table and then start looking for your plates. The fruit is served complete (for example the papaya has the seeds and peel). The rooms views are of the inside of buildings.|In the reception they keep their word on some indications given on first day and one the second day at the after noon shift, at night it was a complete different thing.|I hope it...
Read moreThe hotel has 4 starts but is a less that 3 stars. The rooms indicates it's a queen bed and their two small individual beds, I am a short person and I do not fit. The pillow covers are old and also the bed covers.|It is not clean, starting with the bathroom, the shower doors base is not clean and the floor is not very clean. The amenities' quality is not very good.|The bath towels are very thin and the one that you place on the floor has holes.|The A/C makes a lot of noise and does not cool the rooms.|The electrical connections do not have grounding so you will net an adapter.|The "pool" is very small and you have to go up a lot of stairs after the elevators lasts floor.|The curtains have a lot of dust and are dirty.|The restaurant is small and has about 10 tables so it gets very crowded at breakfast, you have to win a table and then start looking for your plates. The fruit is served complete (for example the papaya has the seeds and peel). The rooms views are of the inside of buildings.|In the reception they keep their word on some indications given on first day and one the second day at the after noon shift, at night it was a complete different thing.|I hope it...
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