Windsor Plaza Copacabana — Hotel in Região Geográfica Imediata do Rio de Janeiro

This hotel is located about a 5 min walk away from Copacabana beach. On the outside it looks nice, and so does the lobby, the breakfast area, and the pool. Now, when you enter the room, it's like stepping back in time. If it wasn't for the small flat screen TV, you'd think you've gone back to the 70's- which is probably when this hotel was built. It it a very barebones room, I mean you can find a dorm room that looks fancier and more inviting that this. On the plus side, my room was clean, the shower had great water pressure, and the TV had a good choice of channels in English. The breakfast buffet was very good, and the dining area was large. On the negative side, the room was in bad need of a face lift- as everything is very old. The AC was working but was pretty weak. The exhaust fan in the bathroom was a joke, and due to the high humidity, there were some small areas of black mold in the bathroom. The shower head had rust on it. The bed was a bit too hard for me, so not very comfortable. The pillows were ok. The blanket was a joke, a thin sheet with a thin white bed covering. There was no cozy duvet. There is a mini fridge, and if you're looking for glasses, there are 2 chilled glasses in there.|** This hotel does not provide any complimentary bottled water. There are small convenience stores very close to the hotel where you can buy bottled water.||In terms of location and safety- this is not a beachfront hotel. You can walk to the beach during daylight hours, but not after dark. There are often homeless people sleeping very close to the hotel. I come from a place where such a thing is not shocking, but it may be shocking to some people. For your safety- lock up your valuables in the hotel safe and take only what you need when out and about. Avoid wearing watches and jewelry. If you can get by without a purse- do so, or at least have a small crossbody purse that stays in front of you. Keep your cell phone away as much as possible. We did not encounter any scary incidents while in Rio, but there is this nagging feeling of unease, which I did not have anywhere in Peru. It's hard to describe, but its there. I think a lot of it is the locals looking you up and down (applies to both genders) and the language barrier. With the exception of some hotel staff and tour guides- literally nobody speaks English. Overall, my stay in this hotel was ok, but if I could go back to Rio, I'd choose somewhere...

This hotel is located about a 5 min walk away from Copacabana beach. On the outside it looks nice, and so does the lobby, the breakfast area, and the pool. Now, when you enter the room, it's like stepping back in time. If it wasn't for the small flat screen TV, you'd think you've gone back to the 70's- which is probably when this hotel was built. It it a very barebones room, I mean you can find a dorm room that looks fancier and more inviting that this. On the plus side, my room was clean, the shower had great water pressure, and the TV had a good choice of channels in English. The breakfast buffet was very good, and the dining area was large. On the negative side, the room was in bad need of a face lift- as everything is very old. The AC was working but was pretty weak. The exhaust fan in the bathroom was a joke, and due to the high humidity, there were some small areas of black mold in the bathroom. The shower head had rust on it. The bed was a bit too hard for me, so not very comfortable. The pillows were ok. The blanket was a joke, a thin sheet with a thin white bed covering. There was no cozy duvet. There is a mini fridge, and if you're looking for glasses, there are 2 chilled glasses in there.|** This hotel does not provide any complimentary bottled water. There are small convenience stores very close to the hotel where you can buy bottled water.||In terms of location and safety- this is not a beachfront hotel. You can walk to the beach during daylight hours, but not after dark. There are often homeless people sleeping very close to the hotel. I come from a place where such a thing is not shocking, but it may be shocking to some people. For your safety- lock up your valuables in the hotel safe and take only what you need when out and about. Avoid wearing watches and jewelry. If you can get by without a purse- do so, or at least have a small crossbody purse that stays in front of you. Keep your cell phone away as much as possible. We did not encounter any scary incidents while in Rio, but there is this nagging feeling of unease, which I did not have anywhere in Peru. It's hard to describe, but its there. I think a lot of it is the locals looking you up and down (applies to both genders) and the language barrier. With the exception of some hotel staff and tour guides- literally nobody speaks English. Overall, my stay in this hotel was ok, but if I could go back to Rio, I'd choose somewhere...

If I could give zero stars I would. We are coming back to this hotel in two days and only leaving for a short local trip. We wanted to store our bags at the hotel which we were originally told wouldn’t be possible but upon arrival were told by the front desk that we could. Literally 5 minutes before we leave for our flight to Iguazu falls the hotel manager comes up to us telling us we cannot leave our bags overnight at the hotel after just the previous day front desk clerk said we could so we made no plans to store it anywhere else nor did we leave any time to find a place as our flight is at 10pm. It is 7:30 when the manager comes up to us as we are about to order our Uber telling us there’s nothing she can do to help us and we had to figure out what to do. Bringing the bags with us and checking them would’ve cost us more than what we spent on the plane tickets. We found two different places that could’ve taken our bags had the manager told us earlier that we could not keep our bags at the hotel overnight. None of the places we had looked at were an option due to how late it was and we didn’t have time to find an airport baggage check. The whole issue was handled completely unprofessionally and without any compassion. The only thing the manager did was apologize but offered no solutions to help us. She even asked us who she should call instead of giving possible resources which was ridiculous given the last minute notice of this situation. The manager also proceeded to talk about my mother to her colleagues once she left the lobby (so unprofessional!!). This could’ve easily been a misunderstanding and solved hours ago but the way it was handled demonstrated extreme incompetence and the bags being thrown at us so last minute was horrible customer service. Not to mention we gave them our bags at 7:30am, 12 hours previously to them telling us they couldn’t store it overnight. We were also sitting in the lobby for an hour, waiting for the time we needed to leave for the airport at that point. We would’ve missed our flight had it not been for two very nice people who overheard this and offered to keep our bags in their room.

Also the roof has no shade and a total of 2 umbrellas and the rooms do not measure up to expected 4 star hotel quality. Overall absolutely loving Brazil but not loving this hotel. I recommend going...