A big part of a good holiday experience is the hotel you stay in. This is one of the best hotels we have experienced whilst travelling through Yunnan. From the customer relations girls at reception to the cleaning ladies, Mengjin group staff excels in providing warm, friendly service to all their guests. Location is perfect for first time visitors to Kunming, you get to experience the old and the new just a short walk away. The hotel has exceptional standards with quality furnishings and bedding. Rooms are well appointed, the bed is comfortable and the soundproofing is fantastic. Breakfast is a limited choice of noodles but it is sumptuous and fulfilling. I especially like the coffee machine where you can get unlimited quality coffee anytime you want. We stayed at Moon Shine when we arrived and at this hotel Moon Shy before departing. Will definitely look out for this group's other outlets and will definitely stay here again!Thank you to the service staff for being so helpful, kind and caring. Special mention to housekeeping auntie who washed my socks ❤️. No 6 star hotel will ever give you...
Read moreThe hotel is challenging to find as it is in a small lane, in between two buildings, so I would recommend that the hotel gives clear instructions and as there's construction etc. just next to the building, right next to the lane that leads to the hotel, I had to stop a distance away, not far but as a result, had great difficulties finding it. That is the most challenging, otherwise the hotel is great with good service, and they even offer local sweet dessert supper at night. It is a nice touch. Also, the breakfast is good too as they allow a selection of both local and western. The location is in a busy corner so lots of big shopping malls across and small shops abound when you explore the area. One last thing, I left a T-shirt behind and they took the trouble to send me a message so I could go back and collect...
Read moreI can't say enough nice things about this hotel. The location is great, the room was immaculately clean, the bed comfortable. But what really made this stay special was the service. Firstly, all the front staff were very attentive throughout my stay, but they also went out of their way to be helpful. For example, when I checked out, Miss Zhou lugged my suitcase through the rain with me as I'd forgotten which garage I parked in. With her help, we were able to find the right one with relative ease despite the weather. I don't think I've ever had someone at a hotel go out of their way to that extent before, and I've stayed in a lot of places in different parts...
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