The Dots Hostel Zagreb — Hotel in City of Zagreb

Worst hostel ever. Have had travelled to more than 13 countries and stayed in different kinds of hotels, hostels, guest houses and have never seen something like this. Owners are not always there to help. I understand but when I texted her to ask for the directions. There's no response. Other guests also experienced the same thing. People self-served, there's no checking of passports nor ID so who knows, maybe you are sharing the whole space with criminals or wanted people. During check out time, no one was at the reception. Got scammed by a taxi driver one evening and wanted to seek help but she's not there. When voicing out about it, she said that it's not her job. Her job was just to give you a key, so you're in a no man's land and you do your own thing if you need information or help to the police station. It's not even a three star hostel. It's just a I -do-whatever-I-want guest house. What's more, needed to change room today but during check out hours, owners were not there and I got a message from her at 11:00 am asking me to pack my thing and moved to a new room I had booked. So you are supposed to cater to her but not the other way round. You paid and you catered to her. I was sightseeing so I couldn't do that. So expect to match her own schedule or her own liking when...

Good location close to the main square and large shady park. It's a very busy street but this room was on the back side and quiet, they may not even have any rooms on the street side. This was a private room with a double bed and shared bath. Shared bath was small where the sink is but shower is roomy. Always was clean, and shared by only a couple of rooms. Didn't see the dorm rooms. There are also private rooms with private bath offered. At the time of this visit an organized breakfast wasn't offered but cold cereal and fruit was available 24/7 in the common kitchen, and instant coffee 24/7. The espresso machine required a staff member to operate and the desk isn't staffed except during the day generally. There's a sitting area with couch and chair and a dining area with tables and chairs. There was no air conditioner in this room and it was unusually hot in Zagreb during the stay. At night with the windows open it was comfortable, but very warm otherwise in the room during the day. Very...

I had a fantastic stay at this hostel! The host was extremely friendly and helpful, which made my experience even better. I had no problem communicating with them and they went above and beyond to make my stay comfortable. The issues I encountered was with the bathroom. The curtain should be washed and changed every day as it had a bit of a smell. The sound proofing is not good though, you can hear very clear when people talking or walking outside. The location is perfect, it was just 2 streets away from the city cathedral. This made it easy to explore the area and take in all the sights. I would highly recommend this hostel to anyone looking for a great place to stay. The friendly and accommodating host definitely made it worth the visit, and I would give this hostel a...