On arrival several omission's and untruths in the description of the hotel and room became apparent. Free parking, Mini Bar, Garden, Outside seating area, reliable Wifi, Soundproofing where not true! ||||The omissions where also not helpful as i am disabled - so the car ark not being near the hotel with cases to carry was appalling, Power cuts and medication needing refrigeration and three flights of steps before you reached the accommodation ALL should have been highlighted so I as a consumer could have gone ahead with the booking OR Looked elsewhere. ||||On day two I had to ask to to change rooms due to the noise of the road throughout the night. beeping and screaming from cars which i understand is a nightly event. The room change made no difference as the room was located above a jazz Club - however that did curtail in the early hours!||||The other reason for changing rooms was I wrote a strong letter pointing out that dead human skin (black and think) on the shower hose, had no hot water and power cuts!||||The owner did meet me on the fourth day and went through my concerns - basically saying - i should have expected it!||||Breakfast was served at a nearby Cafe - (ANOTHER OMMISSION) and every breakfast (seven in total) served on cracked & chipped plates!||||having forty-five years of international travel to the USSR and South Africa as well as throughout the Med, I have never experienced such conditions and did advise the owner I would be be writing a review both on bookinng.com and...
Read moreI ve booked for two nights for 22nd and 23rd, however i could not check-in because of they do not have my reservations records. The reason they do not see my reservation records; A lady who is in charge of reservations is sleeping and forgot to close hotel availability on online booking channels. Guess who is this lady? Yes! She is the owner of hotel. Result: 03:30 am i m standing on the street that i haven’t been before, thinking what i can do. Bless to god i found a sort of motel spending the night! So please do not trust this people if you r arriving late to the hotel. Just pay little bit more and at least you get an apology and solution when something is going wrong. ||Btw: Please stop phoning me. I had a terrible night just because of you and now you keep disturbing my sleep with your stupid...
Read moreThe hotel is nestled into the tight streets of the old city. The rooms are smaller but had all we needed and we were only a short walk from the shops, water and restaurants What really made the hotel was the wonderful and attentive service provided by Ertan, he provided directions, recommendations, transfers and help with our luggage. Breakfast was a delicious local platter a couple of doors down from the hotel entrance. It was our first trip to Kyrenia and the location of the hotel made it enjoyable and accessible for us. We were there over a weekend and the noise did not bother us, we did not find it intrusive and we were not expecting silence in...
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