Boutique Hotel Rosenplänter — Hotel in Pärnu linn

I have spent 3 nights in this hotel in the beginning of August. Location is good, but hotel lacks professionalism.

1st night we apent in room number 1. This is a room on the 1st floor facing the courtyard. The room itself is rather cosy, but very hot. Conditioner is built so that it blows cold air directly on the bed, which will definitely make you ill overnight and you cannot change the fan speed. The solytion was to drop synthetic blankets and sleep under a bathrobe with an open window (not what you expect for such price).

At 8:30 AM a delivery van parked in the courtyard near our windows. This immediately introduced noise from delivery men conversations, movement of boxes and smell of cigarette smoke. Although, we woke up at 8:00 and decided not to bother a lot.

2nd night was better, because we used the trick of sleeping under bathrobe with an open window. Suddenly, at 6 am we were waken up by extremely loud noise. Hotel worker was towing a garbage container along our windows. There were couple of such containers that morning. This was something above the point of any acceptance for thebprice you pay. We went to reception lady, which did not even apologise for inconvenience.

We were offered another room and we migrated to room 13. This was better. At least we got a good might sleep.

Still the hotel staff had some suprises left in their pocket. For our last breakfast we both asked a coffee. We expected 2 coffee pots (given that single person coffee had been 1 pot), but received the same single pot. After asking to bring second pot, we were pointed to a fact that there are 3 coffee cups in a single pot - what a wonderful agrument.

Finally we started to collect our stuff to check out. Can you imagine our surprise, when hotel door opens a cleaning lady comes in. Typically you knock and wait some time for a response.

To sum up: 1st night 3/5 2nd night 1/5 3rd night 3/5

You need to improve staff. And please do not lie that the room is quiet when a person calls you before...

Found this gem by total accident. If there ever was a true example of a small boutique hotel that also lives up to that definition then Rosenplänter is it. They have been open for less than a year which might explain why they are not yet fully booked for the next year in advance. You can feel at every step that the owners put their heart into this place and emotions came before Excel. Service is friendly, evry room is special, bed is comfortable, bathroom is spacious, breakfast is delicious (although it is not part of the room cost since the restaurant is actually a separate business). Parking might be an issue as they don't have a parking place. But all these are just details. The main thing you need to know is that you have to stay at this hotel the next time you...

Lovely little hotel in the heart of Pärnu. Our room was in the basement and while the building is historic, the interior is modern. So was our room, including the en-suite bathroom - high ceilings, large windows, a comfy bed and a coffee maker. The bathroom came with a large shower and high-quality toiletries (shampoo, conditioner, shower gel, body lotion). Breakfast was served in the room and came with a menu to be choosing from the night before. On-site is a café offering home-made cake, coffee, drinks, and lunch. Upon arrival, we had delicious amarettini in our room made by the café. Parking in the hotel courtyard is offered for 15 Euro per day, however street parking was easily available - at least in shoulder season, it might be different in high season...