Presidential Hotel | Atlas | ፕሬዝደንሻል ሆቴል | አትላስ — Hotel in Addis Ababa

This presidential hotel is the worst ever I seen the way they deal customer including the general manager and deputy manager, it is family business owners but totally disrespectful. Their staff not well professionals especially the security. It is not safe palace…CCTV cameras not working totally as the manager informed us.

I took taxi from airport to reach presidential hotel, while I arrived their front door, one of the security welcomed me at footstep of the hotel by telling to dispatch my luggage from taxi, then their shuttle arrived the area and he requested the taxi driver to move forward without dispatching my luggage from the taxi means giving the priority of their shuttle unfortunately the taxi driver run away by having my 2 big luggages and disappeared on 27-05-2023 at 23:37 pm, the taxi driver stolen by luggage and gone. When I tried to investigate the incident happened at the footstep of the hotel by requesting the camera recorded video the manager and deputy manager told me that the cctv camera not working totally and they don’t care what happened in their business place, even not gave me any support or evidence issue to look for my luggages, I requested to call the police and they rejected me, totally they are not responsible.

Still I couldn’t found my luggage even though I reported to the police near the hotel at bole 22 -police station ( near the new stadium). I missed my flight to canada due to...

The only redeeming qualities of this hotel were the staff and WiFi, which is why I’m giving it one star. Beyond that, this is not a place anyone should stay on purpose. ||Ethiopian Airlines provided this hotel for an overnight layover, but they need to rethink that decision and book passengers somewhere better. ||The hotel is in a sketchy area, and the noise was unbearable all night long. I think there is a club next door. The room was so outdated that I didn’t even feel comfortable taking my clothes off to sleep. ||Only one light worked, the lamps weren’t plugged in, and the walls looked dirty. While the linens seemed clean, everything else felt like it shouldn’t be touched. Even the chair in the room had stains on the fabric. It looked like a chair they brought up from the dining area. ||I didn’t even shower because I couldn’t bring myself to get that comfortable. I also did not eat anything there because I was just uncomfortable. ||To make things worse, the power went out at 2 AM and stayed off for three hours which I know because I was working remotely during U.S. hours.||This was the worst hotel stay I’ve ever had. If Ethiopian Airlines assigns you to this hotel, call immediately and ask to be placed at the Skylight...

Our flight from Madagascar to UK necessitated a layover in Addis Ababa. We didn’t find out the name of the hotel we would be staying in until we got to Tana Airport. A quick look at Tripadvisor made us think we would be going to a poor hotel.||Our experience, however, was quite different to many of the previous reviews. The hotel was about 5 minutes from the airport. We were taken by the hotel shuttle bus. There was a bit of a delay whilst waiting for other passengers. We were welcomed at the hotel by smiling receptionists. We had a large room with a double bed, two armchairs, table, desk and chair, 2-seater sofa, wardrobe and fridge. The bathroom was fine with a good hot water supply. Only one towel between us, but soap and shampoo provided.||Dinner was available soon after we arrived - a buffet with bottles of water provided. Breakfast was very good with excellent coffee. The chef/waiter was always smiling.||In many ways, the hotel reminded us of basic hotels we stayed in in our younger days in the 1980s. Modern hotel with 21st-century trappings it is not, but for a one-night stopover it is fine. We had a decent night’s sleep which is what you want...