The whole hotel is tired and unloved and in need of some serious renovations and updating.||Our room was tiny - barely room to navigate the bed and no room even for bags! Floor tiles in the bathroom weren’t fixed and wobbled as you walked on them - noted that this was because the shower had nothing to stop water running across the floor and the grouting had been compromised.||There was a problem with our aircon and water was coming through the ceiling outside our room in the corridor- we were amazed no one had seen it as it had obviously been dripping for some considerable time. I asked to move rooms and was told they were full. We reluctantly unpacked and were later told they were moving us because the room had to be sealed off because of the leak! We were moved into the annexe which, to be fair, was much nicer but they are obviously their most expensive rooms and much newer.||The website photos are out of date and misleading as it didn’t look anything like this and definitely not as nice!||Location is great on the lake but it could be soooooooo much better||I’d look elsewhere...
Read moreQuite a nice hotel, located on the lake Annecy, not in Annecy city but in Annecy-le-Vieux suburbs. But this is good - less people around, nice views on mountrains and lake. |The basic hotel room was ok (on the first floor) with small terrace. But there was no kettle and any water glasses, or tea/coffee at the room. And there was no mini-fridge, which surprised us a lot. Very simple room for the not cheap price. Though the breakfast was very very nice and delicious with wide menu - big plus. Worth to pay for that. |Staff is kind and support well. Generally all was clean. |Bus station located right at the hotel - so you can go to the city center. But the more frequent bus goes to the city center from the bus stop 10 minutes away from the hotel. Though - we were ready to walk. From the main bus and railways station it is about 20 minutes to ride a bus and 10 minutes walk. Not bad. In the downtown there are too many people living and a lot of tourists. |Hotel has parking, and generaly looks very nicely from the outside - like classic Alp chateau. |Hotel is just ok, not...
Read moreThis place was more like a one-star motel than a 3-star hotel. The good things: the bed was clean and comfortable; there's a wall AC unit; and the lake is just a walk across the street. The bads: parking is limited (however you can find free street parking outside of it's not too busy ); the carpets in the hallways were pretty dirty; the room itself was sooo tiny; the carpet had a musty smell to it; the "lake view" bedroom was a waste of money since the view was mostly of the street and trees. And, I found a used tampon in the bathroom trash can! We won't be coming back. Not worth the price. Book ahead of time and secure something better for the...
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