ibis budget Boulogne-sur-Mer Centre Les Ports — Hotel in Boulogne-sur-Mer

We usually stay in the Ibis in the old town but we decided to have a change and stay here. We appreciate that this is a budget hotel - the reception and breakfast room were as expected, clean and functional with no frills. The room was also OK, we did a thorough bed inspection (due to recent reports of bed bugs in France) - we were delighted to find a new looking mattress and a spotless mattress topper. The hard flooring is also a good idea and was very clean. The problem was the bathroom, it was possibly the worst bathroom I have seen in a hotel. There was mouldy grout and sealant in the shower, a cracked shower tray and the cradle to hold the shower head didn't do the job. The floor needed a good scrub, the area around the toilet and under the sink were particularly horrible. The toilet wouldn't flush the paper down properly - I suspect the issue lay with the hard paper, the flush couldn't handle it, and there was a visible grubby line under the rim. The sink was also cracked and the plug hole was particularly worn and grubby looking. I've stayed at many hotels in the Accor group and this is definitely the most disappointing, it definitely...

We have stayed in a lot of IBIS budget hotels and although they are basic we’ve always found them ok for 1 or 2 night stopovers. This is by far the worst IBIS budget we have stayed in. ||The room stank - people had clearly been smoking in the room and the bathroom was mouldy and damp. This made spending any time in the room unpleasant.||There were cigarette burns in the curtains and the window was broken. The hotel is tired with stains on the carpets. ||There are signs all over the hotel to say it is forbidden to smoke in rooms - so this is clearly a known issue, but there seems little enforcement of the rules. ||The worst part however was the attitude of the staff member when we arrived. She was rude and unhelpful. The hotel car park was full and she was not helpful at all in finding another car park - the one that the hotel recommends has a height restriction so we couldn’t use it. ||Other staff members we spoke to after this were much nicer but unfortunately the reception we received really tainted our whole experience.||I wouldn’t recommend...

We have stayed in a lot of IBIS budget hotels and although they are basic we’ve always found them ok for 1 or 2 night stopovers. This is by far the worst IBIS budget we have stayed in. ||The room stank - people had clearly been smoking in the room and the bathroom was mouldy and damp. This made spending any time in the room unpleasant.||There were cigarette burns in the curtains and the window was broken. The hotel is tired with stains on the carpets. ||There are signs all over the hotel to say it is forbidden to smoke in rooms - so this is clearly a known issue, but there seems little enforcement of the rules. ||The worst part however was the attitude of the staff member when we arrived. She was rude and unhelpful. The hotel car park was full and she was not helpful at all in finding another car park - the one that the hotel recommends has a height restriction so we couldn’t use it. ||Other staff members we spoke to after this were much nicer but unfortunately the reception we received really tainted our whole experience.||I wouldn’t recommend...