The 1932 Hotel & spa Cap d'Antibes - MGallery Collection — Hotel in Grasse

My friends and I discovered this rooftop bar nearly a year ago and had been looking forward to visiting this summer. Having booked in advance, we arrived dressed for what we expected to be a refined and elegant evening. We were greeted and seated by a waitress with dark blonde hair tied back in a ponytail.

Our original plan was to enjoy drinks and share a selection of small plates, as we had seen that the restaurant offered a tapas-style menu. Once seated, however, we were informed that this menu was only available until 7:30 p.m. This was disappointing but ultimately our oversight for not checking in advance. We then asked whether we could share a few dishes from the regular menu, but were informed this was not allowed. The response felt unnecessarily rigid, particularly as sharing is generally accepted in most dining settings.

Given the circumstances, we decided against ordering full meals and opted instead to have a few drinks and simply enjoy the view. This was not our original plan but rather a compromise, as sharing dishes was apparently not an option. After placing our drink orders, I politely requested some tissues from our waitress, which never arrived. This was not a significant issue, as mistakes happen and she may simply have forgotten, but it did add to the impression that the evening was off to a rocky start.

We were served some complimentary nuts and olives to start, which, for a group of three, felt rather modest in portion. I politely asked whether it might be possible to have a small refill and perhaps some bread, as I had noticed other tables enjoying light snacks. The response from our waitress was unexpected and disappointing. She rolled her eyes and, in a tone that felt condescending and unnecessarily harsh, told us that we should not be there, as the table was needed for other customers.

This was surprising, as we had booked in advance and therefore believed we had every right to our table. There was no explanation, no apology, and no attempt to handle the situation with any sense of hospitality. Instead, we were abruptly told that if we intended only to have drinks, we should not have booked a table and were pointed toward the general bar area; an area that was already full, lacked a view, and did not reflect the experience we had reserved.

This behavior was perplexing and entirely avoidable. She could have simply asked at the outset whether we were dining or just having drinks, or politely directed us to the bar area. She could have checked whether an exception could be made for the sharing platters, or at the very least given the impression that she cared enough to try. Instead, the tone we received made us feel as though we had done something wrong simply by being there. There were countless ways this situation could have been handled with basic professionalism and courtesy. Instead, we were met with outright disrespect and made to feel unwelcome in a place we had looked forward to visiting.

Following this interaction, the waitress effectively withdrew from our table entirely. We had to seek out other staff members whenever we wished to order additional drinks or require assistance. Although my friend did eventually order a burrata salad, the memory of that encounter with our waitress left a bitterness that affected the rest of the evening, significantly detracting from what should have been a pleasant experience.

While the venue itself has the potential to offer a lovely setting for a light meal or a cocktail with a view, our visit was unfortunately marred by this one interaction. It is important to clarify that my criticism is directed specifically at the conduct of this waitress and not the establishment as a whole. Her lack of professionalism and the dismissive, hostile tone she displayed were both surprising and unacceptable. Regardless of whether a place is casual or upscale, genuine hospitality should never be compromised.

I hope this feedback is taken seriously and leads to improvements, as no one should leave feeling unwelcome in a place they have been eagerly...

We spent two weeks traveling through France for our honeymoon and were especially excited for our final stop in Antibes. We chose this hotel for its four-star rating and beautiful location. Since we’d had several hotel stays already, we booked a Comfort Room to stay within budget.

Our arrival was promising. Staff were warm and professional, especially a young gentleman who kindly helped us with our bags—he truly stood out for his exceptional hospitality, and we regret not getting his name.

Throughout our stay, every staff member we encountered was polite and kind, from housekeeping to the breakfast team. Their warmth was genuinely appreciated and left a positive impression.

Unfortunately, the room itself didn’t live up to the hotel’s rating. While we expected a smaller space based on the room category, it was poorly maintained. After a long travel day, I took a shower and the water didn’t drain—making the experience quite uncomfortable.

Wanting to resolve the issue without complaint, we went to the front desk to inquire about a paid upgrade. The same helpful young man confirmed availability and offered to bring his manager to assist.

Unfortunately, the interaction with the manager felt dismissive. Although we’d clearly stated we wanted to pay for the upgrade, she emphasized that we’d “definitely have to pay,” which felt unnecessarily pointed. She said we could only upgrade for two nights and that it was “very unlikely” we could return to our original room after. She added we’d likely get a worse room later and that if it were her, she’d “just stay” where we were. It came across less as problem-solving and more as discouragement—and I got the sense she didn’t want to deal with the logistics. At that point, I didn’t even mention the drainage issue. We just let it go and tried to enjoy our trip.

A 12-euro bottle of prosecco was sent to our room later as a gesture, which we appreciated, though it didn’t quite change the overall impression.

To be clear, we didn’t expect luxury at the entry-level room—but we did expect clean, working facilities and consistent professionalism. Sadly, this stay didn’t meet that standard.

That said, I want to commend the young man who helped us at check-in. If management can identify him, I hope they acknowledge his excellent service. And once again, kudos to the rest of the staff, who were all gracious and welcoming.

Unfortunately, we wouldn’t return or recommend this hotel. It wasn’t terrible, but for a four-star property, it fell short in ways...

I recently stayed at the MGallery Hotel in Antibes, and it was a truly memorable experience. The hotel perfectly combines French Riviera charm with the refined elegance that MGallery is known for. From the moment I arrived, the warm welcome and attentive service set the tone for a relaxing stay.

The rooms are beautifully designed, blending modern comfort with a touch of Mediterranean style. My room was spacious, with a comfortable bed, fresh linens, and a balcony offering a lovely view of the surrounding area. The little details—like the curated amenities and thoughtful design touches—made it feel special and personal.

Breakfast was another highlight: a generous spread of fresh pastries, fruits, and local specialties, enjoyed in a bright and inviting setting. The hotel’s location is also excellent—just a short walk to the old town of Antibes, the marina, and the stunning beaches, making it easy to explore both the cultural and leisure sides of the Riviera.

What truly stood out was the staff. They were not only professional but also genuinely caring, always ready with helpful recommendations and ensuring every request was met with a smile.

Overall, MGallery Antibes offers a perfect balance of comfort, style, and authentic hospitality. I would highly recommend it for anyone visiting the Côte d’Azur—whether for a romantic getaway, a cultural trip, or simply to unwind by the sea. The rooms are beautifully designed, blending modern comfort with a touch of Mediterranean style. My room was spacious, with a comfortable bed, fresh linens, and a balcony offering a lovely view of the surrounding area. The little details—like the curated amenities and thoughtful design touches—made it feel special and personal.

Breakfast was another highlight: a generous spread of fresh pastries, fruits, and local specialties, enjoyed in a bright and inviting setting. The hotel’s location is also excellent—just a short walk to the old town of Antibes, the marina, and the stunning beaches, making it easy to explore both the cultural and leisure sides of the Riviera.

Overall, a perfect balance of comfort, style, and authentic hospitality. I would highly recommend it for anyone visiting the Côte d’Azur—whether for a romantic getaway, a cultural trip, or simply to unwind by the...