Best Western Premier Hôtel De La Poste Troyes & Spa Nuxe — Hotel in Troyes

Fantastic location as a base for strolling this stunning town. Street after street of 16thC timber-frame buildings! Follow the brass pavement knights for an amazing walking tour! Great hotel, dozens of restaurants nearby. Comfortable room, luxurious shower room, excellent controllable air con - nice cool on scorching day, and we could heat it up when cold at night, and turn it off - no droning! Second floor room had interesting street view, bustling crowds and live music in the nearby square on a hot August night, but good sound insulation with windows closed. Stylish hotel with horse theme, very good breakfast, nice helpful staff. I was disappointed the parking was full, but they helpfully advised the cathedral parking is only 150m away, and it was very reasonable (11 euro for about 20 hours), underground & secure. I'm so glad I chose this hotel, wish I could have stayed longer to explore this incredible medieval town! A real treat as a stop on the long drive between Alps and England. In case this helps anyone, all the big churches (cathedral, basilica, madeleine, etc) were closed until 2pm on Sunday, we had to leave before they opened, would have liked to see the stained glass, but the street views of them were pretty...

This hotel is undoubtedly in a wonderful location amidst the maze of narrow streets in the old city centre. It has also been very well renovated and furnished. However I cannot recommend it for anyone with a mobility problem. The hotel failed to provide advance guidance about stopping and unloading a car outside the hotel - impossible without the hotel lowering two bollards to create a 10 minute parking place for one car. Likewise there was no advance information about the car park which might only be a two minute walk away but is a nightmare sat-nav experience to find in a car. Accessing the car park then requires further guidance as does finding the walking route back to the hotel. In addition the so-called accessible bathroom in our room was anything but - it was spacious but there were very few safety rails. Two motor-cyclists who arrived at the same time were equally annoyed with the lack of information about unloading and finding a secure car park so well concealed in the locality. I felt sorry for a very helpful receptionist trying to defend the...

This hotel is undoubtedly in a wonderful location amidst the maze of narrow streets in the old city centre. It has also been very well renovated and furnished. However I cannot recommend it for anyone with a mobility problem. The hotel failed to provide advance guidance about stopping and unloading a car outside the hotel - impossible without the hotel lowering two bollards to create a 10 minute parking place for one car. Likewise there was no advance information about the car park which might only be a two minute walk away but is a nightmare sat-nav experience to find in a car. Accessing the car park then requires further guidance as does finding the walking route back to the hotel. In addition the so-called accessible bathroom in our room was anything but - it was spacious but there were very few safety rails. Two motor-cyclists who arrived at the same time were equally annoyed with the lack of information about unloading and finding a secure car park so well concealed in the locality. I felt sorry for a very helpful receptionist trying to defend the...