‼️READ THIS – NOT THE LUXURY HOTEL YOU EXPECT‼️
We stayed two weeks in a Signature Villa in late September at what’s sold as a luxury, health-focused hotel. With a private pool and five-star promises, we expected paradise. Sadly, it turned out to be a major disappointment.
❌ The airport is extremely close. You hear a plane landing or taking off almost every ten minutes, some so loud it’s unbearable. You might get used to it eventually, but this is definitely not what you want when spending €10,000. There is no peace here – just constant, overwhelming noise.
❌ This hotel has no real beach access. They may claim otherwise because you can walk down to the sea, but there are no sunbeds, towels, or anything that makes it feel like an actual beach. Instead, they drive you to a small, dirty, and very worn-out spot where you can “enjoy” the sea.
❌ The villa pool sits at 21.7°C, freezing cold. You can heat it for €50/day – for just +2°C more...
❌ The queen-size bed in our villa is actually made of two separate mattresses pushed together, so if you try to cuddle, you’ll slide right into the gap between them.
❌ If you don’t book a villa, be aware that your room has almost no privacy. The “fence” is a few thin branches, and everyone walking along the service road - guests and staff – can see straight onto your terrace. Only villas have solid stone walls that actually protect your privacy.
❌ Most disappointing of all, there is simply nothing to do here. Two restaurants, one bar, one public pool – that’s it. We ended up walking the same few meters back and forth for two weeks. The surroundings are depressing, full of abandoned buildings and dirt. This is basically the airport outskirts. If you don’t rent a car, you’re stuck here – imprisoned for your holiday.
⚠️ They advertise themselves as a health hotel, yet their gym is around 30 sqm with only a few machines: one treadmill, one bike, and one stepper. It’s okay but very basic for a place claiming to be “health-focused.”
⚠️ We also tried the spa. The prices are steep – €165 per person for a 75-minute massage – but Vaggelis, the masseur, was exceptional: professional, skilled, and kind. Still, there’s no real relaxation area afterward, and the “private” spa section feels anything but private. The pool is tiny, the sauna wasn’t hot enough, and people constantly walking past the glass corridor ruin any sense of calm.
✅ Our Signature Villa itself is beautiful. The design is stylish, and the digital room experience adds a fun, modern touch.
✅ The food is superb. While the variety doesn’t quite hold up for a two-week stay, the quality, flavor, and creativity are truly five-star.
✅ And the service – the only truly five-star part of this hotel! The staff are warm, attentive, and go out of their way to make up for everything else the hotel gets wrong. Ioanna, Vasilis, Mae, and others deserve real credit for their kindness and professionalism.
Pnoe is far from being your luxury holiday. If you’re after a genuine high-end experience, look elsewhere. But if you’re fine spending a week pretending for Instagram that you’ve found paradise – well, this place is perfect for...
Read moreWe stayed two weeks in a Signature Villa in late September at what’s sold as a luxury, health-focused hotel. With a private pool and five-star promises, we expected paradise. Sadly, it turned out to be a major disappointment.||||❌ The airport is extremely close. You hear a plane landing or taking off almost every ten minutes, some so loud it’s unbearable. You might get used to it eventually, but this is definitely not what you want when spending €10,000. There is no peace here – just constant, overwhelming noise.||||❌ This hotel has no real beach access. They may claim otherwise because you can walk down to the sea, but there are no sunbeds, towels, or anything that makes it feel like an actual beach. Instead, they drive you to a small, dirty, and very worn-out spot where you can “enjoy” the sea.||||❌ The villa pool sits at 21.7°C, freezing cold. You can heat it for €50/day – for just +2°C more...||||❌ The queen-size bed in our villa is actually made of two separate mattresses pushed together, so if you try to cuddle, you’ll slide right into the gap between them.||||❌ If you don’t book a villa, be aware that your room has almost no privacy. The “fence” is a few thin branches, and everyone walking along the service road - guests and staff – can see straight onto your terrace. Only villas have solid stone walls that actually protect your privacy.||||❌ Most disappointing of all, there is simply nothing to do here. Two restaurants, one bar, one public pool – that’s it. We ended up walking the same few meters back and forth for two weeks. The surroundings are depressing, full of abandoned buildings and dirt. This is basically the airport outskirts. If you don’t rent a car, you’re stuck here – imprisoned for your holiday.||||⚠️ They advertise themselves as a health hotel, yet their gym is around 30 sqm with only a few machines: one treadmill, one bike, and one stepper. It’s okay but very basic for a place claiming to be “health-focused.”||||⚠️ We also tried the spa. The prices are steep – €165 per person for a 75-minute massage – but Vaggelis, the masseur, was exceptional: professional, skilled, and kind. Still, there’s no real relaxation area afterward, and the “private” spa section feels anything but private. The pool is tiny, the sauna wasn’t hot enough, and people constantly walking past the glass corridor ruin any sense of calm.||||✅ Our Signature Villa itself is beautiful. The design is stylish, and the digital room experience adds a fun, modern touch.||||✅ The food is superb. While the variety doesn’t quite hold up for a two-week stay, the quality, flavor, and creativity are truly five-star.||||✅ And the service – the only truly five-star part of this hotel! The staff are warm, attentive, and go out of their way to make up for everything else the hotel gets wrong. Ioanna, Vasilis, Mae, and others deserve real credit for their kindness and professionalism.||||Pnoe is far from being your luxury holiday. If you’re after a genuine high-end experience, look elsewhere. But if you’re fine spending a week pretending for Instagram that you’ve found paradise – well, this place is perfect for...
Read moreFrom the moment I stepped into this hotel, I was captivated by its sheer beauty and sophisticated design. The aesthetics are truly a feast for the eyes, with stunning furnishings that blend modern elegance with timeless charm. Every detail has been thoughtfully curated to create a visually stunning environment that exudes luxury and comfort.
One of the standout features of this hotel is its brilliant use of technology to enhance the guest experience. Linking my phone to control the lights, blinds, and even play music from the high-quality Bose speakers was an absolute game-changer. This seamless integration of technology added a layer of convenience and personalization that made my stay even more enjoyable.
The hospitality here is second to none. From the warm welcome at check-in to the attentive service throughout my stay, the staff went above and beyond to make me feel special. They were always on hand to answer my questions, book taxis, and arrange any trips I wanted to take, ensuring that I had a stress-free and delightful experience.
The culinary offerings at this hotel are nothing short of spectacular. With two exceptional restaurants, the food was not only outstanding in taste but also presented with such artistry. The generous portion sizes were a pleasant surprise, and the flexibility of choosing between a la carte three-course lunches or casual poolside snacks each day was perfect for our varying moods and appetites. Every meal was a culinary delight, leaving me eagerly anticipating the next.
The private beach is a true haven of relaxation. The stylish cabanas are incredibly comfortable, providing the perfect spot to unwind and soak up the sun. The beachside service was impeccable, with staff readily available to take orders for snacks and beverages, making sure we were well taken care of while enjoying the serene ocean views.
Another significant advantage of this hotel is its fantastic location, being just 8-10 minutes from Heraklion airport. This proximity makes it incredibly convenient for travelers, yet the hotel feels like a secluded paradise, far removed from the hustle and bustle.
However, a word of caution for guests who wish to explore the nearby areas: taxis can be quite hard to come by and expensive, with a 10-minute journey to the nearest town costing around 35 euros. While this is something to keep in mind, it's easy to understand why leaving the hotel might not be a top priority, given the incredible amenities and experiences it offers on-site.
In summary, this hotel is a gem that offers a perfect blend of aesthetic beauty, modern technology, exceptional hospitality, delectable dining, and luxurious beachside relaxation. It provides everything you need for a memorable and indulgent stay, making it a destination you'll find hard to leave. Highly recommended for those seeking a...
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