Lambi Resort — Hotel in Municipality of Kos

I would describe the hotel as correct if the end of our stay was different... |The rooms are quite neat, and clean but very poorly arranged. Absolute lack of storage space! A small wardrobe and that's it, no place to unpack your stuff. |The food was rather decent.|Opinions about the incredible courtesy of the staff are greatly exaggerated. ||Serious problems:|1. We arrived in the morning of the second day of our stay. It is obvious that we did not use anything since we were not there (neither rooms nor food). We returned at night (after 1 am) and for the first time, we were cut off from everything when handing over the keys. They cut our All Inclusive wristbands. We could leave our luggage in the storage room and we all felt like homeless people. You can rent a room for an extra 50€ but only until 18.00 which defeats the purpose (btw, there were no free rooms to rent…). She handed us a card which gave us the option to use the All Inclusive option until 14.30. After that, we paid for everything. I could even understand the food but what about All Inclusive drinks? I do not mean the diluted drinks but at least water would do.|It is more than 10 hours to transfer to the airport without anything.|During our stay I tried to negotiate this situation with the hotel manager – I explained that in fact, we did not use anything on the day of our arrival (as stated in the agreement with ITAKA) and we went on the whole day trip so we did not eat and drink anything on another day. Just tried to ‘postpone’ this food; I asked her just for a plate and food for each member of our group. She promised to talk it over with somebody else and to give me the answer. She did not get back to me with any decision; what’s more, she tried to avoid me and pretended not to see me… |2. The room for bathing and freshening up is a big misunderstanding (no ventilation at all) but in this situation, it is good that we could use it at least without paying. |3. There was a leakage from the ceiling in our bathroom; the drops of water were falling straight onto my back when sitting on the toilet (see picture). I reported that to the receptionist, and the guy tried to convince me that it is a normal (!) reaction of AC. I asked him to send somebody to fix it. There came another ‘engineer’ who agreed that it was a pipe failure in the room above ours. Tried to fix it (2 days) and finally did not succeed. On the last day, when we left the room, I saw the same ‘engineer’ fixing it in a rush and painting the ceiling. No comment.||I realize nowhere is perfect but that last day was a misunderstanding. If it is as it says on the website that the hotel strives for 5* then it is a long way from that…|I have been traveling for many years, to many countries all over the world, and have never been cut off from the basic services I paid for.|Just to mention – we traveled as an 11-pax group of friends.|Do not recommend...

I would describe the hotel as correct if the end of our stay was different... The rooms are quite neat, and clean but very poorly arranged. Absolute lack of storage space! A small wardrobe and that's it, no place to unpack your stuff. The food was rather decent. Opinions about the incredible courtesy of the staff are greatly exaggerated.

Serious problems: We arrived in the morning of the second day of our stay. It is obvious that we did not use anything since we were not there (neither rooms nor food). We returned at night (after 1 am) and for the first time, we were cut off from everything when handing over the keys. They cut our All Inclusive wristbands. We could leave our luggage in the storage room and we all felt like homeless people. You can rent a room for an extra 50€ but only until 18.00 which defeats the purpose (btw, there were no free rooms to rent…). She handed us a card which gave us the option to use the All Inclusive option until 14.30. After that, we paid for everything. I could even understand the food but what about All Inclusive drinks? I do not mean the diluted drinks but at least water would do. It is more than 10 hours to transfer to the airport without anything. During our stay I tried to negotiate this situation with the hotel manager – I explained that in fact, we did not use anything on the day of our arrival (as stated in the agreement with ITAKA) and we went on the whole day trip so we did not eat and drink anything on another day. Just tried to ‘postpone’ this food; I asked her just for a plate and food for each member of our group. She promised to talk it over with somebody else and to give me the answer. She did not get back to me with any decision; what’s more, she tried to avoid me and pretended not to see me… The room for bathing and freshening up is a big misunderstanding (no ventilation at all) but in this situation, it is good that we could use it at least without paying. There was a leakage from the ceiling in our bathroom; the drops of water were falling straight onto my back when sitting on the toilet (see picture). I reported that to the receptionist, and the guy tried to convince me that it is a normal (!) reaction of AC. I asked him to send somebody to fix it. There came another ‘engineer’ who agreed that it was a pipe failure in the room above ours. Tried to fix it (2 days) and finally did not succeed. On the last day, when we left the room, I saw the same ‘engineer’ fixing it in a rush and painting the ceiling. No comment.

I realize nowhere is perfect but that last day was a misunderstanding. If it is as it says on the website that the hotel strives for 5* then it is a long way from that… I have been traveling for many years, to many countries all over the world, and have never been cut off from the basic services I paid for. Just to mention – we traveled as an 11-pax group of friends. Do not...

We spent a week (11-18 October) at Lambi Resort. It was our first holiday as a family of 3, we came with our 6-month-old son. We enjoyed our stay, here's what we think about the hotel: location: pretty far away from the centre of Kos town, but it's within a 40-50 minutes walk. Alternatively, you can take a bus for about 1,2€ (one way), the bus stop is on the main road next to the hotel. There's a shop and a tavern nearby, as well as a small on-site shop next to the reception. beach: it's very close to the sea, but the beach is very narrow, windy and has no facilities. A nicer beach is a 15 minutes walk away. room: we had a room with a nice view (some fields and the sea in a distance). It was located on ground floor, so it was relatively easy to go in and out with a pram (although there are small stairs with two steps). We requested to have a baby cot in our room and it was provided. In the room, there was a mini fridge and electric kettle with two cups. There was not much of storage space. The bed was rather comfy, with a lot of pillows. food: the food was ok, but not as good as I would expect from a ** hotel. For breakfast, they served a few types of bread / bread rolls, 4 types of pastries, 1 or 2 types of ham, 1 type of cheese, some jams, honey, butter and chocolate cream, some vegetables to prepare a salad, sausages, beans, 3 types of eggs (fried, scrambled, boiled), baked tomatoes, champignons, sometimes also baked potatoes, bacon. There were also 4 types of cereal, hot and cold milk, fresh and dried fruits. The coffee was quite bitter. For lunch and dinner, there were 3-4 types of meat (mostly chicken and pork), 1 type of fish, some boiled and fried vegetables, french fries, baked potatoes, salads, pasta with sauce. From time to time there were themed dinners (Mexican, Greek, Italian) and then the food was a bit more interesting. As for the drinks, there were 3 types of wine available (white, red, rose), as well as 3 types of juices (pineapple, apple, orange) and a few kinds of sodas. During the meals, we were always accompanied by a few cats - they live next to the stairs leading to the restaurant. They wait to be given some food, but they're not bothersome at all. staff: everyone was very nice and helpful! Both to us and to our baby boy. :) pool: the hotel is divided in two sections, each of them has a big pool. Additionally there's one small pool for kids. There's plenty of sun loungers, swing loungers and hammocks, in October most of them are not occupied (I'd say the water in the pools is too cold for swimming, but there were some people who didn't seem to be bothered by that). WiFi: it works well throughout the whole area of the hotel,...