OYO Aura Palace Deluxe — Hotel in Delhi

Full of Cockroaches, bedbugs and bad odor rooms. Hotel staffs(1 or 2) for service were really good, there a receptionist who will ask you your phone (either on check-in or check out) to show your OYO booking, and he will hide it and he gives review of their own hotel in OYO app, I was lucky enough to see that i snatched my phone from him when I felt a little suspicious. And there is another person in reception, he scolds you if you have paid your money in advance to OYO. and they scold OYO company by saying that its betraying them. But when the last checkout day comes he will be so polite so that you will not give bad review. And they provide worst rooms if you go through OYO and if you go directly they will ask extra money and if you reach before time they will ask some extra money so that you can stay before Check in time. I don't know what policy OYO has made but they any how take some money as GST. Be alert on these things everytime when you are entering these kind of Hotel. OYO should have an invigilation everytime to know how these Hotels are going. and NO TV NO GEISURE are available. As there is no option for giving rating below ZER0, i am...

The management was very rude and said they only accept offline bookings and payments. If any booking/payment made online they asked to contact OYO only where I have standing and requested for 1hour. As I was booked online they gave me a room without any clean/Sanitised. I have visited there with my family and I have found the management is offering Alcohol and cigarettes into the room. No AC, No TV, No proper functioning of Fan, Alcohol glass, cigarette cup, Dirty bathroom. I seriously requesting everyone don't visit these kind of WORST hotels. And dont get Trap with the ratings. Because at the end of checkout they will ask for ur booking ID and takes ur phone and gives the rating and comments as Good by themselves without ur Notice... U can also verify the all the customer comments as Ok, Good, Verify Good, repeatedly. If Im wrong any of the OYO officials can visit the hotel as guest by making online payment and see how they will treat you. So Please please Guys this is such a Ridiculous experience I ever had and I don't want anyone to book this...

Worst Hotel ever seen in my life. BROTHEL rooms would be better than the rooms in this hotel. Staff behaviour is totally rubbish and owner of the hotel is the worst among all.The owner of the hotel says that they don't give rooms to those who checks-in through online booking apps as they don't make any money through such apps. Rooms - No sheets are changed all dirty with stains on them. Someone has even spat on the wall with Gutkha. Bathroom stinks more than any open gutter on the road. No air freshener could solve the issue . All bathroom fittings were dirty and some were even broken. Showerhead is so bad as if it has stopped working decades ago. People who just want for a night 😉 if you understand is the only teir of people who uses such hotel. People please do not go in such hotel just by the photos shown on online booking apps such as Oyo or MakeMyTrip there it is offered something else and by the time your arrive in few minutes you will understand that you been scammed. The owner should close the hotel or that...