Pride Elite, Dwarka — Hotel in Devbhumi Dwarka

I stayed in this hotel 12 april to 15 aprail we booked 3 rooms as we were 7 person the best part is location it is located walkable distance from mandir even battery auto is provided by hotel for free rooms are very beautiful and clean the bathroom are clean with every toiletries the staff is also polite now the problem which I faced I will like to share so other should be careful while booking I booked this hotel by searching there contact number on Google I talk to them the details that We are 7 adult and a kid who is 6 years we want rooms with breakfast and dinner We finalized the rate and I paid 5000 advance for booking but when they sent me the voucher there it was mentioned 6 adult and a kid I called them they denied that we finalized 7 adult and demand 4500 More for one adult I complained on central reservation number and by arguing for 1 hour they said okay on what booking I had done and sent new voucher everything was good when we reached till dinner when we went for dinner there was buffet they said this is what we have to eat if we order anything else We have to pay the food was pathetic with no options there is only 1 starter 1 desert uncooked rice soup was like leftover vegetable pour in hot waterwe ate roti and dal somehow next day I asked at reception to please improve the food even the vegetables were tasteless they said okay we went for darshan to Nageshwar we gave the keys to reception for room cleaning in the night when we came back there was no room cleaning done the food was worst then privious night when we complained about room cleaning the boy came and just put two bottles of water and said I will do it tomorrow as room cleaning is done till 10 o'clock morning I said who stopped you to clean in the morning you didn't came to our room for cleaning they are just using the brand name of pride hotel chain and functioning like lodge the staff at hotel restaurant is mannerless and rude my in-laws are more than 85 they denied to serve them food and said to serve themselves as it's buffet l served them and then did my dinner at last we all were tired of whole day We can expect this much from waiters there was not rush even in restaurant all the staff was standing in line like manican I felt like cheated by paying heavy amount of money for this type of...

Best location....if you want both views of sea as well as temple, than suite rooms are best choice...premium rooms too have sea view with full day full natural light...one star is cut from my side for few points.as it is pride group hotel, the expectation would be at par as its other properties but here there was some lack in terms of housekeeping (may be due to full season at diwali time) part....such as no nepkins or doormat were kept in bathrooms..toiletaries were not being refilled or replaced...as this place had somewhat dry atmosphere we asked many times for moisturiser or cream ( which is usually being provided at every normal hotel , so that we didn't carry it) ..but it was not provided ...for longer stay toothpastes are needed to be provided but it was not kept after first day...however on demand they were supplying whatever was available but that was also depended on availability...food was tasty but gujarati meal was not available..for jain menu there were few issues..everyday almost same menu in breakfast...they were using same knife for chopping onions and salads so from jain salad also smell of onions was coming...However these types of issues can be resolved by proper training and as i wrote that staff was overburdened due to full season....but overall good experience as rooms are clean and reasonably spacious, location is quite near from temple as well as common parking, very courtious and polite staff....The cherry on cake is cute swimming pool with awesome 360 degree view..please have few feedback as environmental purpose that please cut ratio of usage plastic bottles...as in restaurant and rooms there was so much use of plastic bottles for drinking water ( again may be seasonal effect) .....please have some good quality jugs in room and restaurant and try to avoid overusage of plastic bottles....I hope that suggestions shall be accepted for betterment and improvisation of this one of the good hotels at...

This is one amazing property and this is coming from an avid traveler. Stayed in the suite for two nights and have checked out just now and I have absolutely no complaints whatsoever. Here are my observations: Room: spacious room that's tastefully decorated and all modern amenities are provided. Service: prompt, proactive, warm, makes you feel special and welcome Food: droolworthy and relatively cheap. The breakfast spread is really nice. Walking distance from Dwarkadhish temple.

Few small suggestions for the hotel: Keep drapes closed in empty rooms. The harsh sunlight turns them into greenhouses and guests are greeted with extremely hot rooms Chuck your pandit ji. He's super pushy and tries to guilt trip you for not spending thousands on "tula daan".

Overall, I highly recommend this property and will definitely stay here...