Collection O Resort Village Royal Near Calangute Beach — Hotel in Goa

Worst experience. If you are Indian guest, please don't book this hotel as you are not foreigner to get good treatment . We were group of 8 friends booked for vacations but since checked-in, we had very bad experience. Manager himself behaved irritating, probably he don't like guest to ask for any service or tell him the in-convince. Bullying behaviour. Food manager is worst person I ever meet. I found him behaving very badly with many Indian guest. He verifies breakfast list like we are begging for free breakfast and extremely irritating behaviour almost with all guests(He is frustrated guy we found). We spent almost 20K in this property but found better peace outside. Manager asks you to give rating in front of him (I said to do it later , his face was absolutely dominating, he pushes guests for that (probably thats why they have good rating on OYO application). Even some of them are really good people but some event don't had manner to talk to ladies(They use sarcasm during discussion) .I am writing a lot to tell the real experience we all 8 had. Absolutely...

We were looking for a budget place just for a night's stay and happened to book this place. As most OYO hotels, this place too has neat and clean rooms. The bathroom especially was very neat. The property itself looks quite old and so are the rooms and facilities. The AC was not working, cable TV was not functioning nor was the free wifi. We had to call in people to get it fixed after which the AC and TV started working but wifi would still not work. I finally gave up on the wifi. The front desk had some problems with their credit card machine so had to pay in cash which hurt a bit. The complimentary breakfast had nothing fancy to offer. Just some hard toast and a thick paratha. The property had two swimming pools which appeared to be taken over by groups of guys for most part. Though the hotel is located inside a very narrow lane there was sufficient space for car parking in front of the property.

Overall this place is good just to rest for the night if you are looking for...

Show off on pics/ online, but its not so good when you visit there. Service was very poor. I checked on 22/12/19, TV was not working, drinking water was not given, door locks were not properly getting locked, intercom was not working, there was no water in the flush. Breakfast was good, but not variety and used to get over quickly, had to wait to get more stock. Breakfast only two varieties. Staircase areas are very bad, no cleanliness. The swimming pool was good, they have two pools. They initially said beach is closed to the resort 15 mins walk, however it is at distance of 2.7 kms and takes more than 30 mins by walk and you don't get any vehicle to go and come, however they have cabs and they charge very high. Snooker board was there, only for display, it was not working. In staff- Arun...