Hotel Vrundavan Rooms & Banquet — Hotel in Gujarat

The manager of this place is a textbook example of ineptitude. From a lack of leadership skills to a complete disregard for customer satisfaction, My function was held there and even water was not served on time , and when issues arise, the manager seems more interested in avoiding responsibility than resolving problems. After calling millions of time for water for my guest I receive after that which was disgusting..It's disconcerting when the person at the helm lacks the basic skills needed to steer the ship effectively. My experience with this manager leaves me questioning how they ever landed such a position in the first place. I will not prefer this hotel if it's give me...

One word review - Pathetic!

Never ever go to this hotel. The rooms are small, the bathrooms are tiny and the owner is a rude and arrogant person who is ready to fight with customers.

I raised issues related to the blankets as they were torn and wet and the owner started fighting with me. He said that the customers who do the bookings online are pain. He also started showing me how less he gets after the booking portals take their cuts. This guy doesn't give a damm that you are a customer.

I couldn't take too many pics but please have a look at the bathroom cage that you would have to...

The management at this hotel is a complete disaster. It's evident they have no idea how to run a hospitality business. From check-in to check-out, the manager was rude and unhelpful. Requests were met with indifference, and it felt like they couldn't care less about guest satisfaction. The lack of communication among the manager created chaos, worst management even in surving water to the guest . It's baffling how a place with such abysmal management is still in operation. Save yourself the frustration and choose a hotel with...